Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.

We've raised $34M to help organisations be resilient in the face of failure

TL;DR: We’ve raised $34M to bring increased resilience to organisations around the world. With this latest round of investment we’re expanding internationally in the US, accelerating our product plans, and growing our amazing team 🎉 As technology becomes more complicated and runs an ever greater part of our lives, failure becomes more inevitable, and more costly.

What IT Pros Can Learn from the Marriott Data Breach

Despite the best efforts of individuals to protect their own data, they cannot always account for the cybersecurity shortcomings of larger organizations such as their employers, financial institutions, and healthcare providers entrusted with their personal information. Hotels should also be added to this list of vulnerable entities, as was made painfully apparent in the most recent Marriott data breach.

How MSPs Can Provide Irreplaceable Value in Uncertain Times

If you have been following the financial news lately, you have surely become all too familiar with the challenging economic conditions that have emerged in 2022. As rising inflationary concerns put pressure on the bottom line, decision makers within businesses of all sizes are suddenly having to re-evaluate strategies, forecasts, and expenses. This pivot to a more conservative outlook is not unlike the approach adopted by businesses at the onset of COVID-19.

The Improved xMatters Group Experience: Product Feature Updates

We’re constantly looking for new ways to help DevOps, SREs, and operations teams automate operations workflows, secure infrastructure and applications, and rapidly deliver their products at scale. This commitment to our customers — and yours! — led us to redesign the way you experience groups in xMatters.

Making the wrong choice on build vs buy

A few years ago I’d just moved to London and started out at my first software job. I was having a great time building things and making new friends, and one evening a friend and I decided there was a new problem we wanted to solve: we really didn’t like the expenses software. We thought it was confusing and over-complex, and decided we could do better.

July 2022 update - Remote actions for super-fast incident remediation

Our July update ships a very powerful new feature – remote actions. Remote actions are available for execution – once configured – in the SIGNL4 mobile app and allow you to quickly perform remediation actions without having to fire up a notebook and VPN or without using a desktop PC. So, genuine anywhere remediation comes true. As always, you can find all the details in this blog article.

More Powerful than Ever: PagerDuty's Revamped Mobile App is Primed for Even Better Incident Response

2020 revolutionized how we work. Many went from full-time office work to 100% remote overnight. And now that in-office is once again on the horizon, companies are thinking of ways to continue to work flexibly. However, this comes with increased challenges, and a need for tools that match this working style. The PagerDuty mobile application is well recognized, with a 4.8 stars rating on the App Store and Google Play.