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Jun 28, 2019 | By Bobby Tables
We’re launching a new feature today that allows anyone in your organization to kick off your incident response process with an appropriate severity level attached from Slack. Often people are afraid to open an incident or even share that they’re aware of something going wrong with your applications. When everything is important, nothing is important; users frequently overestimate the impact of an incident and assign an inappropriately high severity level.
Jun 12, 2019 | By Bobby Tables
So you’ve signed up to give a tech talk, awesome! You’re a subject matter expert in something and want to share you knowledge, that’s what helps make a community awesome. You’re going to be speaking in front of a room of people that you don’t know in a place you’ve likely never been, talking about something you confidently know. Sounds easy, right?
Jun 7, 2019 | By Dylan Nielsen
The conference started off with a heady fulfilling talk from John Allspaw about the impact of human performance in automatable systems. Wrapping the crux of his argument around the 3 Mile Island nuclear disaster, he drew parallels to how automation in software suffers from those same issues and how the automators should attack these problems.
May 28, 2019 | By Daniel
May 16, 2019 | By Bobby Tables
Imagine you are driving a car on a freeway. Your speedometer is telling you you’re going 62 mph. But you “gotta go fast”. Faster than then 65 mph speed limit. So you go for it: first 68mph, then 75mph, then 80mph. Then you pass a police officer hiding in a speed trap. To your dismay, they pull you over and give you a ticket. All is not lost: there is a silver lining here. It’s the perfect analogy is to understand how indicators, objectives, and agreements all work with each other.