Operations | Monitoring | ITSM | DevOps | Cloud

Article updated July 2024 Source control, aka version control, is the method of tracking and managing changes to software code. Source Control Management (SCM) systems offer a running history of code changes and can be particularly helpful for teams of developers making changes to the same files. As a critical aspect of responsible software development, source control helps developers track code changes, see complete revision history, and revert back to a previous version of a project if needed.

Cloud computing has emerged as a game changer for organizations looking for agility and flexibility from their IT infrastructures. A cloud-native infrastructure further enhances this by using microservices, containers, and DevOps for a scalable foundation for modern applications. However, like any technology, it has its advantages and disadvantages. In this article, we'll discuss the pros and cons of cloud-native infrastructure so you can decide if it's the right fit for your business.

This blog will be the first in a three-part blog series where we explore the benefits of the GitOps practice, how to get the most from GitOps, and how to measure and maintain success. Here is what you can expect from the series: Let’s start at the very beginning — what is GitOps? If you want to start to build a single source of truth for both your code and your infrastructure, if you want to ensure your deployments are automated and reliable, you’ll want to know GitOps.

Recognizing the difference between major and critical incidents is essential for IT operations, as downtime can result in significant financial losses for businesses. Gartner highlights that effective incident management can cut downtime by as much as 40% . Major incidents disrupt business operations but are typically confined to specific systems or processes.

It's 2 a.m. and your engineering team is sound asleep when suddenly a barrage of alerts start flooding in. A critical service is down and customers are complaining. Your developers scramble to sift through the noise, identify the root cause, and fix the issue—all while racing against the clock to meet tight SLOs.