Operations | Monitoring | ITSM | DevOps | Cloud

Ashley walks you through how to create a schedule and escalation policy using Rootly On-Call, a modern on-call and incident management solution. rootly.com/on-call.

Shadowing experienced responders is one of the most effective ways for folks who are new to on-call to gain the confidence and knowledge to handle incidents independently. Traditionally, shadow rotations are cumbersome to set up, involving duplicating and editing an existing schedule. For Rootly On-Call users, setting up shadow rotations couldn’t be easier with our new native Shadowing feature. Here are a few highlights.

Improving reliability might seem daunting, but you'd be surprised how much impact you can have with a relatively light lift. "Reliability doesn't need to be everybody stopped the world for a month, kind of a tech debt thing. If we spent 20 minutes a week, we could actually save ourselves a ton of time over the course of the year. The business needs to be efficient and agile, but it's important that the reliability is there. And so we really need people to be able to react quickly, adapt, and do a little bit along the way.

When merge conflicts arise, don't panic! GitKraken's Merge Conflict tool makes handling those dreaded conflicts a breeze. Quickly compare branches, select changes, and customize lines to fit your needs.