Webinar: 7 reports that will change the way you manage your help desk
Watch this webinar to discover 7 impactful reports that will change the way you manage your help desk, and help you answer burning help desk questions.
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Atlassian partners with Zoom
At Atlassian, we’re big believers in open work. We’ve seen how our teams and our customers’ teams achieve more when collaboration and communication are at the foundation of everything they do. We know that having the right set of integrated tools is critical to moving work forward.
IT analytics in 90 seconds: Why averages don't give you the full picture
A combination of average values and standard deviation helps you spot irregularities in help desk operations.
ServiceDesk Plus (Cloud) Masterclass - Asset management
Learn how to gain visibility into your asset estate, discover IT assets across your network, meet software compliance requirements, and maximize asset utilization.
Zendesk: Optimizing performance and capacity with APM and Trace Search
Daniel Rieder, Senior Manager of Zendesk's Performance and Capacity Planning team, uses Datadog's Trace Search & Analytics to optimize capacity usage in Zendesk's hybrid infrastructure.
ServiceDesk Plus (Cloud) Masterclass - Extensions and reports
Learn how to create custom functions for quicker resolution times, integrate with third-party applications, measure service desk performance, and identify gaps in service delivery.
How Open Work is Changing Teams Inside and Outside of Atlassian
The new, simpler, and faster Jira Software allows you to plan, prioritize, and manage projects.
ServiceDesk Plus (Cloud) Masterclass - Enterprise service management
Learn how to create and instantly deploy multiple service desk instances for all your supporting business functions, including HR and facilities, from a central portal.
What Is AMPS Anyway? A Guide for Plugin Developers
Have you ever used the Atlassian Plugin SDK and wondered what that AMPS thing was? Or maybe you just wanted to learn more about the magic behind the scenes when you use atlas-run? In this talk, Mellisa Paisley will enlighten you about this important tool and how you can use it to your advantage.
Jira Software Server 8.0 and Beyond
Jira Software 8.0, the next platform release, will be coming soon to both Server and Data Center! Come and learn more about what's planned for the release, and how to update your app for 8.0. Additionally, get a sneak peek of where future feature releases after 8.0 are headed.