Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

Pastries with SREs: Limitless observability and uncompromised donuts

In this episode of Pastries with SREs, we dig into Limitless Observability with a sweet side of unified observability strategy. If you're tired of siloed tools, fractured data, and swivel-chair investigations, this one’s for you. We explore: Why are silos still the norm in modern observability? What’s the true cost of inefficiencies across logs, metrics, and traces? How can SREs, IT operations, and dev teams shift to a no-compromise, unified observability model?

How we used Sentry's User Feedback widget to shape Logs throughout beta

At Sentry, we build in public and we move fast. But moving fast means we don’t always get everything right on the first try. That’s where feedback comes in: it helps us validate what’s working, spot what’s missing, and catch issues we wouldn’t always see through error tracking alone.

Driving Customer Success Beyond Deployment

In the rapidly evolving landscape of IT operations, businesses face the constant challenge of staying ahead of emerging technologies and shifting market demands. Implementing new systems or solutions is not just about the initial setup. It is about ensuring long-term success, reducing risk, and unlocking sustained value for the organization. That is exactly what SL360, our comprehensive customer success framework, was designed to deliver.

Detect Email Delays Before They Hit Users - Monitor O365 with eG Enterprise

Email downtime or email delays can significantly disrupt business operations, making proactive monitoring essential to avoid problems. In today’s hybrid work environments, email remains a critical communication channel for customer interactions, internal collaboration, and workflow approvals. Even brief outages or delays in email delivery can lead to missed opportunities, poor customer experience, SLA (Service Level Agreement) breaches and reputational damage.

Introducing Honeycomb Intelligence Canvas

Canvas is an AI-guided workspace inside Honeycomb that combines an AI assistant with an interactive notebook for visualizing query results and traces. You can ask a natural language question about your data and Canvas will immediately start exploring your traces, through multiple queries and other tools, to find the right next steps. Instead of having to write each query yourself, Canvas automatically proposes relational queries, comparisons, and visualizations that explain why an SLO fired or what changed after a deploy.

The Cost of Ignoring Expired SSL Certificates for Businesses

SSL certificates secure the digital backbone of businesses. They encrypt data, protect customer trust, and ensure compliance with strict regulations. Yet many companies still face the cost of ignoring expired SSL certificates every year. When a certificate expires, the consequences hit hard: websites go offline, users see security warnings, and revenues drop. Let's break down the risks, costs, and ways to prevent expired SSL certificates from damaging your business.

APM vs Observability: Observing beyond APM

In my previous post I made a bold, sweeping statement that APM is not - in the most specific sense - a subset of observability. Still standing by it I stand by that because words matter and - like many "monitoring engineers" (IT folks who make monitoring and observability their specialty) - I, too, bear scars from the flame-wars on Twitter back in the 2020's where we fought internecine battles over the proper definition of (and number of pillars in) “observability”.

Debugging issues with Sentry's MCP

Turns out, this MCP thing is pretty solid. We've built the MCP server to tap into all the different areas of context within Sentry and make it easy to bring these into your editor client to help debug your application. Want to know the most fixable issues in your environment? Easy. Want to see your query performance for your backend? Just ask it.