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Introducing Harness Agent DLC: Extending your SDLC to AI Agents

Harness Agent DLC: Ship AI Agents to Production Safely Building an AI agent is easy. Getting one into production safely is where teams get stuck. Harness Agent DLC extends the software delivery lifecycle to AI agents, giving teams a clear path to evaluate, deploy, secure, observe, and optimize agents in production. Learn more: Because agents dynamically choose their own tools, APIs, and actions, their behavior can change every time they run. Harness Agent DLC gives engineering teams the controls needed to move beyond experiments and operate agents safely at scale.

SDLC Phases and the Reliability Gap AI Can't Close

Decisions in each SDLC phase from planning to design, development, testing, deployment, and maintenance are made without sight of live production behavior. AI coding agents are widening that visibility gap faster, working faster than human engineers ever could. This piece maps exactly how this gap presents at each phase, and the harm that this brings.

I'll have my AI agent call your AI agent: Battle for your digital hub

On this episode of Masters of Data, we unpack what it actually means to expect AI to be the primary interface for everything we do. We dig into the pull toward centralizing work in a single hub like Claude versus staying spread across specialized tools like Slack, Asana and Zoom, and where the line sits between helpful automation and letting an agent speak on your behalf. We also get into the "chief of staff" agent workflow for daily roundups and why specialized, best-of-breed tools aren't going anywhere, even as hubs get smarter.

Actionable Intelligence, Not Artificial Intelligence: What AI in Data Center Management Actually Requires

“AI-powered” has become a marketing label applied to almost any data center software feature. A more useful and precise term is actionable intelligence — a four-level maturity model (descriptive, diagnostic, predictive/prescriptive, and cognitive) that shows whether a platform’s AI claims are backed by real data infrastructure or just a chatbot layered on top of an incomplete system.

AI-Assisted Documentation Search Goes Conversational

Conversational AI has arrived in Alloy Software documentation, making it easier to find the exact answers you need. Ask a question, follow up naturally, and refine the response until you reach the right instructions or product details, without starting over or digging through pages. The redesigned experience keeps the conversation in context and lets you go as deep as you need.

Security at Scale: What Changes When Everyone Can Deploy using AI

In our first series post, The New Software Creator, we mapped out a structural shift in the industry: AI is turning non-technical team members into creators of software. In our second post, When Anyone Can Build Software, Deployment Governance Is What Keeps It Safe, we argued that deployment is the single control layer that can secure this explosion of output without choking innovation.

Your AI agents are lost: give them a graph

The biggest limitation facing enterprise AI agents may not be the model. It may be the context surrounding it. Anthony Alcaraz, Senior AI/ML Portfolio Growth Manager at AWS and co-author of O'Reilly's *Agentic GraphRAG*, joins Humans of Reliability to explain why reliable agents need more than a vector database and a large context window. They need structured knowledge they can navigate, memory they can prune, constraints they can follow, and feedback loops that help them improve.