Operations | Monitoring | ITSM | DevOps | Cloud

AI is changing how organizations operate

AI is changing how organizations operate, but one thing has not changed: critical services cannot fail. Whether it is financial markets, healthcare, or other mission critical environments, organizations need observability that delivers value quickly, not weeks or months later. In this clip with theCube, Virtana CEO Paul Appleby explains how Virtana combines high fidelity telemetry with AI-driven intelligence to discover dependencies, correlate relationships, and deliver actionable insights within hours.

A Look Inside Skylar AI: New Features and Updates

See what’s new in the latest Skylar AI release as Vice President of Skylar AI Douglas "DJ" James walks through updates designed to deliver smarter insights, stronger connectivity, more trustworthy answers, and greater deployment flexibility. New features and updates include: Explore the latest Skylar AI capabilities and see how ScienceLogic continues to deliver smarter insights, greater flexibility, and trusted AI for modern IT operations.

From Attention to Action: How Digital Systems Shape Demand

Between the moment someone types a query and the moment they act on the result, a sequence of independent systems runs: query rewriting, intent classification, retrieval, an auction, a click-through prediction, a page render measured in hundreds of milliseconds, and a routing decision about where the resulting tap goes. None of those systems is designed to persuade. They are designed to estimate, price, and allocate.

The End of Browsing: How AI Is Rewriting Digital Discovery

Sometime in 2025, a quiet threshold was crossed: the majority of Google searches in the United States began ending without a single click. Data from SparkToro and Similarweb puts roughly 58.5% of US searches as resolving on the results page itself, and for news queries the zero-click rate climbed from 56% to 69% in a single year. The search box still works the way it always has. What changed is that we've stopped leaving it.

Why More Technology Is Becoming a Service Instead of a Product

A growing number of technology purchases no longer end at checkout. A phone gains new AI features months after launch, a vehicle receives software updates from the cloud, and a security camera may lose important functions if its online service disappears. The physical product still matters, but increasingly it is only the visible edge of a much larger system.

S3 Access Denied: AI SRE Agent AURA Finds the Missing Permission

The bucket is right there and the function still cannot read it. AURA reads the failure, names the one missing action, and returns the policy to add. A permissions failure gives you the symptom and not the action name. The usual path is reading the error, guessing which actions the execution role is short, and widening the policy until the call goes through. Greg hands AURA a Lambda function that fails when it tries to reach an S3 bucket. AURA identifies the missing ListBucket permission on that particular bucket and returns the minimum policy needed to allow it.

Fin's CTO on Building Great Engineering Organizations in the AI Era

A few months ago, Darragh Curran, CTO at Fin (formerly Intercom) set a public goal to double engineering productivity and nearly tripled it instead. They did so by pulling a few levers: AI writing code at scale, building an AI-driven PR review system, leveraging observability as a trust mechanism, and with leadership becoming more hands-on through the transition.

Your next internal developer platform is a library of agent skills

What happens when AI agents become direct users of your infrastructure? Michael Kutsch, Staff SRE and Team Lead for Cloud Foundations at PostHog, argues that the next internal developer platform may be a library of agent skills. Instead of forcing every task through a portal, his team is giving agents structured context, reusable workflows, and deterministic scripts they can call when reliability and governance matter.