Operations | Monitoring | ITSM | DevOps | Cloud

Picture the last time you were sitting at your desk trying to make sense out of the multiple cloud provider bills you just received. The amounts all change from month to month, and you can’t really compare them against each other because they all use different formats. To say this is a confusing and frustrating situation to be in is an understatement. Perhaps you’re there now, which is why you’ve searched for advice on multi-cloud cost management.

In the ever-evolving digital landscape, every organization must confront its fair share of incidents. Regardless of the sector or size, one common thread weaves through them all: the need for effective incident management. A crucial part of this management is incident escalation, a topic on which we've had many discussions with various companies.

The incident-io/core application uses a mixture of environment variables, config files and secrets stored in Google Secret Manager to configure the app. This is a reference guide to all the parts that make up this flow.

The Prometheus alerting model is a flexible tool in every observability toolkit. When enhanced with Grafana data sources, you can easily alert on any data, anywhere it might live, using the battle-tested label semantics and alerting state machine that Prometheus defines. Often, engineers want to see patterns in their alerts over time, in order to observe trends, make predictions, and even debug alerts that might be firing too often.

The Microsoft Operations Framework or MOF is a framework that can complement your IT Service Management (ITSM) offerings. It was specifically built to support Microsoft products. Hence, when used efficiently, it improves service quality within your Microsoft environment. Because the MOF has this clearly defined scope within the ITSM landscape, it works really well when combined with other frameworks, such as ITIL or COBIT.

We recently welcomed Vultr to the Console Connect ecosystem. In this blog we share some insights into our new cloud partner and explain how Console Connect can privately connect businesses on-demand to Vultr cloud services globally.

A Request Metrics customer asked for some help troubleshooting poor scores on their Core Web Vitals, specifically the Largest Contentful Paint. I did a deep dive on their site and recorded my debugging session, so you can see how I went about finding the root cause.

In the rapidly evolving world of cloud computing, caching solutions have become an essential tool for enhancing application performance, reducing latency, and providing a seamless user experience. One such robust and reliable solution is offered by Microsoft Azure, known as Azure Redis Cache. This advanced caching solution is designed to accelerate the performance of your applications by allowing you to store and retrieve data from fast, managed, in-memory caches.

Kubernetes and OpenTelemetry are both CNCF projects, and both are closely associated with modern microservice architecture. Despite their connection, there isn’t a single cohesive solution to monitoring your Kubernetes cluster with OpenTelemetry. Large teams that use complex clusters in production have generally ended up building their own tools for monitoring both their infrastructure and application code.

Comparing Prometheus vs. VictoriaMetrics (VM) - Scalability, Performance, Integrations.