OnPage-Slack Integration walkthrough
Extend OnPage's incident alert management to Slack.
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The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.
Events vs. Alerts vs. Incidents
Event. Alert. Incident. These terms are bandied about, often interchangeably, in IT operations management. Broadly speaking, they all refer to situations where something is potentially amiss and needs to be investigated and resolved. Each of these three words does, however, have a distinct definition. Because they are used in scenarios where clear communication and timeliness are critical, it’s important to understand the differences and use them appropriately.
Reducing the burden of incident response on your teams
In this webinar, a panel of engineering leaders, including Chris Evans, CPO at incident.io, share how they reduce the burden of incident response for their teams. They advocate for a culture of shared responsibility across the board, offering practical strategies to educate the business about engineering practices during the chaos of an outage.
ilert ChatOps: Check on-call status on Slack
The /il-oncall Slash command allows you to find out who is on-call from any Slack channel. This video demonstrates how to set up on-call lookup for a specific team and chat. Learn more about this ilert feature and its setup options here.
How to Route Alerts to Subject Matter Experts Using Squadcast Tagging & Routing Rules?
Effective Incident Management is crucial for ensuring customer satisfaction and brand loyalty. As systems grow more complex, efficiently directing alerts to the right teams becomes crucial. This article delves into the challenges, implementation, and benefits of automating incident categorization.
What is Incident Management? Unpacking the Complexity
In the increasingly digital world, tech-savvy professionals strive to maintain reliable and efficient operations that ensure customer satisfaction and uphold trust. Incident Management is an essential component in achieving those goals. This article delves into the complexities of Incident Management, highlighting essential tools and processes that contribute to effective response and resolution strategies.
Announcing the StatusCast Mobile App: A Game-Changer for Status Page Users
We are thrilled to introduce the latest innovation from StatusCast: our groundbreaking mobile status page application, which will be available on both Android and iOS platforms. This launch marks a significant milestone in the evolution of status page accessibility, offering unparalleled convenience and functionality to your power users, the subscribers.
#5 Rundeck by Pagerduty Community Meetup: Automate Kubernetes w/ Rundeck (Part 3)
Session III: Automate Kubernetes with Rundeck Speaker: Justyn Robberts, Sr. Solutions Consultant @ PagerDuty Get together with the Rundeck by PagerDuty Process Automation crew in this 5th Community Meetup and learn how automation is leading La Sapienza University of Rome and Application Performance's way to innovation and fast tracking business for the future.