The latest News and Information on Asset Management, Device Management and related technologies.
The Information Technology Infrastructure Library (ITIL) Service Asset and Configuration Management process, described in its Service Transition guide, requires IT organizations to establish and maintain a configuration management database (CMDB) to keep track of configuration items (CIs) and the relationships between them. An up-to-date and functioning CMDB is one of the most important indicators of ITIL implementation success.
In this article, we delve into the extraordinary world of Generative AI and its profound impact on IT departments. As technology evolves at an unprecedented pace, IT professionals face the tremendous challenge of keeping up with complex systems and demanding tasks. However, with AI by their side, IT teams can unlock a realm of possibilities, empowering them to optimize performance and streamline operations. Join us as we explore the potential of Generative AI, uncovering its ability to revolutionize IT departments and ultimately, unleash unprecedented levels of productivity and efficiency.
Accuracy in supply chain operations means so many things. There’s the obvious order accuracy in fulfillment, and all that comes with it — KPIs met, customer satisfaction ratings, etc. Every one of these is important. But there are several ways that improving accuracy affects the business, so we’re looking at how operations teams hit the target with help from voice-enabled applications.