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DEX in IT Routine: How Digital Experience-Driven Decisions Elevate Operational Quality and Results

May 29, 2026 By Almaden AI In Almaden AI
In a scenario where IT teams face growing pressure to deliver positive business outcomes, relying solely on technical metrics is no longer enough. During the webinar held on March 26, 2026, Leandro Silva and Bob Kruger spoke about how Digital Employee Experience (DEX) - a tangible discipline supported by specialized tools - transforms IT decision-making, resource prioritization, and strategic value delivery for organizations.
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Never Miss a Device: Achieving Continuous Patch Compliance in an Era of Persistent Threats

May 29, 2026 By Ivanti In Ivanti
Does your organization achieve 95% or greater patch deployment success, as demanded by SLAs and regulatory frameworks? Odds are you don't, as most organizations only hit the 90% mark due to common issue: Devices that miss scheduled maintenance windows leave IT teams like yours scrambling to manually, reactively close compliance gaps.
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How to Import Microsoft Defender Vulnerabilities into NinjaOne

May 29, 2026 By NinjaOne In NinjaOne
NinjaOne Field CTO, Jeff Hunter, demonstrates how to automate the vulnerability importation from Microsoft 365 into NinjaOne. While this process can be automated using Microsoft Azure Functions or AWS Lambda, for the purposes of this demonstration we will be using an API server. Chapters.
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To Up-Level Your Security Maturity, Rethink Your Vulnerability Remediation Capabilities

May 28, 2026 By Chris Goettl In Ivanti
Security teams are drowning in vulnerabilities. We’re talking tens of thousands of findings per quarter. Hundreds of thousands at larger organizations. Today's IT environments have no boundaries and span across every OS platform. Managing and securing that estate in a linear fashion is no longer viable, and neither is a vulnerability remediation process that treats every fix as a simple, low-impact task.
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The "Secret" Angle: The Automation Strategy Behind Morgan Sindall Group's IT Success

May 27, 2026 By Ivanti In Ivanti
Morgan Sindall Group is a leading UK construction and regeneration group with a turnover of over £4.1 billion. The group operates through several specialized divisions: They have leveraged Ivanti's solutions—specifically Ivanti Neurons—to modernize their IT service management (ITSM) and asset management. By integrating these tools, they've been able to automate manual processes, improve visibility across their complex infrastructure, and enhance the digital employee experience for their diverse workforce.
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Digital Employee Experience (DEX): why isolated technical metrics are no longer enough

May 26, 2026 By Almaden AI In Almaden AI
Digital transformation and remote work have made the user’s experience with IT a core operational requirement. Many organizations still measure IT success through traditional metrics such as response time, system availability, and the number of tickets resolved. These indicators, while useful, hide a more complex reality. A server can be 99,9% available and yet an employee may still lose 30 minutes per day due to a slow application or an unstable connection.
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More Results, Less Busywork: The AI Agent that Works for All

May 22, 2026 By Ivanti In Ivanti
Raise the bar for how your IT team operates by going beyond the AI basics. Ivanti’s agentic AI delivers autonomous, goal-oriented support with multi-agent collaboration. Think fewer menial tasks for IT, more opportunities for faster resolutions and elevated employee experience. Discover how Ivanti Neurons AI Self-Service Agent benefits everyone: IT teams: Reduce repetitive work, get AI-powered guidance and spend more time on meaningful projects that power innovation and business outcomes.
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How to Set Up an API Server

May 22, 2026 By NinjaOne In NinjaOne
NinjaOne Field CTO Jeff Hunter shows how to set up an API server. An API server is a framework for securely integrating data from other services into NinjaOne. One example (and next week's video) would be retrieving current CVE data from a third-party vulnerability scanner and regularly importing that CVE data into NinjaOne for visibility and remediation. Chapter Markers.
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Vendor Management: How to Centralize Vendor Data With InvGate Asset Management

May 21, 2026 By InvGate In InvGate
--- Still managing vendors through spreadsheets and disconnected supplier fields? In this video, Matt Beran shows how Vendor Management works inside InvGate Asset Management and how IT teams can centralize vendor data, contracts, assets, and procurement visibility in one place. Instead of scattered supplier records across contracts, asset inventories, and finance spreadsheets, InvGate Asset Management turns vendors into first-class records connected directly to your IT operations.
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Transform IT with Agentic AI: the Dawn of Accelerated, Autonomous Service

May 19, 2026 By David Pickering In Ivanti
The IT service management (ITSM) industry stands at a real inflection point. For decades, service desks have operated on a fundamentally reactive model — employees face problems, submit tickets and wait for human analysts to diagnose, triage and resolve their issues. Automation improved throughput within that model, but it never challenged the model itself.
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Minew BLE Beacons and IoT Sensors: Complete Guide to Smart Tracking Technology in 2026

Minew BLE Beacons and IoT Sensors: Complete Guide to Smart Tracking Technology in 2026

May 18, 2026 By OpsMatters In OpsMatters
In 2026, businesses are moving rapidly toward automation, real-time monitoring, and data-driven decision-making. One of the most important technologies enabling this transformation is Bluetooth Low Energy (BLE) tracking combined with IoT sensors. Companies like Minew are leading this space by producing advanced BLE beacons, smart tags, and sensor devices that improve visibility across industries such as logistics, healthcare, retail, and manufacturing. These tools are especially powerful for modern asset tracking systems, where accuracy, efficiency, and real-time updates are essential.
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Alloy Navigator 2026 Spring Release: Highlights

May 16, 2026 By Alloy Software In Alloy Software
See the highlights of the latest Alloy Navigator release, the all-in-one ITSM and ITAM solution for modern IT teams. Built-in dashboard analytics, enhanced reporting, a smarter AI Assistant, and Outlook integration help you work faster, collaborate better, and make data-driven decisions with ease.
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Stop Babysitting Your Deployments

May 15, 2026 By NinjaOne In NinjaOne
Deployments that need multiple reboots shouldn't need a technician hovering over them the whole time. But for most teams, that's exactly what happens — you kick off a job, walk away, and come back to find it stalled halfway through waiting for something nobody handled. Product Manager, Dan Myers, joins this stream to show how these new updates changes enterprise-scale provisioning and deep OS deployments, making your automation smarter than ever before. What you'll learn.
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almaden ai

Collective IQ: DEX Made Simple, Fast, Without Dedicated Specialists

May 14, 2026 By Almaden AI In Almaden AI
There is plenty of talk about the value of Digital Employee Experience (DEX). But how can you use it a typical day? Do organizations need a DEX specialist? And what about AI — must you master the art of prompting? During a casual conversation on the road to HDI Support World in Las Vegas, Dave Wagner (Almaden executive) and Bob Kruger (Chief Product Officer) answered these questions directly. Below are their key insights, preserved exactly as they shared them.
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Stop Leaking Revenue on Software Licenses

May 13, 2026 By NinjaOne In NinjaOne
Most MSPs lose money on software licenses the same way every month — seats nobody uses, vendors billing for users who left, and no clean record when a client questions an invoice. The problem isn't the licenses. It's that tracking them lives in a spreadsheet nobody trusts. Director of Product Management Luke Whitelock, joins this livestream to explain how NinjaOne’s new license management capabilities can save you from spreadsheet misery.
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The Messy Truth About AI Data Management (And What to Do About It)

May 12, 2026 By Susan Fung In Ivanti
Data will always be unclean. It's just a matter of degree. I internalized that on day one of my master's program in data science, when a professor warned us that roughly 80% of our time would go to preprocessing and cleaning, not building models. Years later, as Principal Product Manager for AI, ML and Analytics at Ivanti, I've found the guidance holds up remarkably well in practice.
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Almaden Brings Proactive Digital Intelligence to HDI Service & Support World 2026

May 11, 2026 By Almaden AI In Almaden AI
Las Vegas, May 2026 — Almaden took part in the 2026 edition of HDI Service & Support World, held May 3–7 at Caesars Palace in Las Vegas. From Booth 109, the company had a clear mission: to show how Collective IQ, its Digital Employee Experience (DEX) platform, amplifies the value of IT service management without added complexity, disruption, or wasted time. Visitors to the booth had the opportunity to speak directly with experts, Dave Wagner and Bob Kruger (Chief Product Officer).
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Collective IQ Business: meet the artificial intelligence that transforms IT management

May 8, 2026 By Almaden AI In Almaden AI
The employee digital experience (DEX) is no longer just a concept; it has become a concrete discipline supported by specialized tools. At the center of this transformation is Collective IQ, Almaden’s DEX solution, available in the Essential and Business editions. The Business edition includes AlmaAI a family of generative AI capabilities that take IT management to a new level.
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Vendor Relationship Management

May 7, 2026 By NinjaOne In NinjaOne
Purchasing new software, hardware, or other tools can be one of the most challenging parts of being an IT leader. It involves a lot of moving parts, including: But, vendor relationships don't always have to be stressful! There are ways to turn those painful procurement and maintenance processes and make them beneficial for both parties. We'll be going over some of the ways that you can evaluate vendors before purchasing, what to look out for during onboarding, and how to maintain vendor relationships so that you get what you need.
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