Operations | Monitoring | ITSM | DevOps | Cloud

Is Your Patch Process Hurting End Users' Experience? Here's How to Fix It

Just one bad patch can cause key systems to fail, disrupting your teams and, ultimately, your customer experience. While I was checking out at a supermarket self-service machine, the screen suddenly froze and then dreaded blue screen of death appeared. A nearby staff member quickly came over and, with a bit of a sigh, said it was the third time that day this happened. While I’ll never know for certain whether a patch was the only cause, businesses want to minimize these types of issues.

Schrödinger's Vulnerability: Why Continuous Vulnerability Management Isn't Optional

The classic thought experiment known as Schrödinger’s Cat imagines a cat that’s simultaneously alive and dead; that is, until someone opens the box. In other words, it’s both alive and dead until the point that we can confirm the truth. Now, swap the cat for software vulnerabilities, and you’ve got a fantastic analogy for what happens in today’s security environment.

Apple Business Manager Device Migration: What You Need to Know

With Apple’s OS 26 release, IT admins using Apple Business Manager (ABM) or Apple School Manager (ASM) have a great new tool in their toolbelt: device migration. This makes switching devices between MDM platforms much easier, with minimal disruption for end users. Here, we’ll unpack what you need to know, and how ABM device migration makes it incredibly easy to switch to Ivanti Neurons for MDM.

Attack Surface Discovery: How to Identify Your Organization's Attack Surface

Much like your lawn after a good rain, your attack surface will grow rapidly if left unchecked. And an increase in cybersecurity risk comes along with that increase in attack surface size. While risk can’t be eliminated outright (because attack surfaces are always evolving), you can manage it to keep your overall risk levels in line with your risk appetite.

What Does Proactive Cybersecurity Really Mean? Measures to Protect Your Organization

Ivanti’s 2025 State of Cybersecurity Report found something utterly unsurprising: that organizations report a significant preparedness gap (that is, the gap between the perceived threat level and their degree of preparedness) across every threat vector and vulnerability we asked about. While security teams rightfully devote resources to building resilience so they can swiftly respond to and recover from attacks, closing those preparedness gaps requires proactive cybersecurity measures.

What Is a BadUSB? Understand the Threat and How to Prevent It

Lurking beneath the convenience and everyday nature of USB devices is a sophisticated cybersecurity threat known as BadUSB. BadUSB is a type of attack that leverages the reprogrammable firmware in USB devices (e.g., flash drives, keyboards, charging cables) to carry out malicious actions. Unlike traditional malware, which lives in the file system and can often be detected by antivirus tools, BadUSB lives in the firmware layer.

Your Windows 11 Migration Is Looming - but There's a Bot for That

I recently spoke with a CIO who had committed a large amount of IT resources to manually migrating computers from Windows 10 to Windows 11. The process required months of planning, device assessments, compatibility testing and hands-on coordination to avoid disruptions to day-to-day business operations. While their dedication ensured their rollout was on track for the looming Windows 11 end-of-support date, it highlighted the strain such projects place on internal teams.

From legacy to security: Ivanti Connect Secure

When I took on leading the Network Security Group (NSG) at Ivanti in October 2024, it was a bit like a homecoming for me. You see, I spent almost two decades overseeing the development of these products before moving on to other responsibilities at Ivanti. NSG is responsible for building and maintaining Ivanti Connect Secure, Policy Secure, and Neurons for ZTNA, among other solutions.

Windows 11 Migration: Ivanti's Customer Zero Journey with Win11 Upgrades

Windows 11 offers enhanced security and a modern user interface, but the transition can be complex for large organizations, with logistical and employee buy-in challenges. Microsoft will end support for Windows 10 on October 14, 2025, so it's crucial to start planning and executing Windows 11 deployments now.