Operations | Monitoring | ITSM | DevOps | Cloud

Let’s do it! 4 experts, 5 questions. Join ServiceNow’s Brian Solis, Tom Freeman, Rajeev Sethi, and Kelley Steven-Waiss to discover how you can #PutAIToWork for people with our intelligent platform.

Yes, generative AI is a BIG deal. Brian Solis, head of global innovation at ServiceNow, shares how every organization is going to have to reimagine their business for an AI-first world. Plus, get some practical examples of how AI can improve the customer experience (like giving people what they want before they even know they want it!). Take Brian’s advice and allow your curiosity to run wild — reply in the comments with creative ways you plan to use #GenAI.

For a long time, the domains of Machine Learning and AI on one side, and software development on the other side, were separate kingdoms. Sometimes, they touched, and something magical would happen. But more often, things didn’t really work out. They faced challenges stemming from a lack of mutual understanding, shared language, and compatible tools. With the meteoric rise and increased accessibility of powerful generative AI and LLMs, the need for collaboration to achieve real-world engineering and customer value has never been more vital.

Please join us as Bashyam and Ash teach us about alerting and playbooks for Monitoring & Observability within Sumo Logic!