Operations | Monitoring | ITSM | DevOps | Cloud

Deep into an incident, Slack firing, up to your ears in decisions, not sure where to turn next? It’s easy for external communication with your customers to fall far down the list of priorities in these moments. However, these are the exact situations where comms are vital, and where underestimating their importance can having damaging and lasting effects on your organisation.

Having a reliable IT infrastructure is crucial to the health of your company or organization. And while this is generally true, it’s doubly so in our current times, where practically everything is digital. So, who is the lucky one to make general decisions about how to run a system efficiently — and keep it going? That would be the System Administrator. But what does a SysAdmin actually do? That's what we'll answer here!

Upgrading your Mattermost server involves a bit of research, preparation, and downtime. The pressure to keep your Mattermost instance healthy and reduce downtime for a core system within your organization can be intimidating. Recently, we worked with a handful of customers who were experiencing issues upgrading from Mattermost v5.37 and v5.39 to v6.x. Unfortunately, migration scripts were required to make significant database changes, and there was an issue in product performance.

Modern Kubernetes environments are becoming increasingly complex. In 2021, Datadog analyzed real-world usage data from more than 1.5 billion containers and found that the average number of pods per organization had doubled over the course of two years. Organizations running containers also tend to deploy more monitors than companies that don’t leverage containers, pointing to the increased need for monitoring in these environments.

Developing a strategy for collecting application-level logs necessitates stepping back and looking at the big picture. Engineers developing the applications may only see logging at its ground level: the code that writes the event to the log—for example a function that captures Warning: An interesting event has occurred! But where does that message go from there? What path does it travel to get to its destination?

Puppet 6 brought the ability to defer functions to runtime on the agent, and now we've released improvements that make this easier to do. Read on to find out more and to make sure your modules are ready to be deferred.

After months in development, we are thrilled to announce the launch of Cycle.io's support for NVIDIA GPUs (Beta). Combined with an already powerful platform that enables developers to focus on building, rather than managing, the addition of GPUs will further empower the development of accelerated applications which require a higher level of compute power.