Operations | Monitoring | ITSM | DevOps | Cloud

When your company’s help desk receives fifteen "my connection is slow" tickets from remote employees in a single morning. Your network monitoring dashboard shows everything green; VPN concentrators running smoothly, bandwidth usage normal, no alerts. Yet employees can't get their work done. You try to ping their home routers. Nothing. Attempt a traceroute to diagnose the path. It dies at the ISP edge. Check your SNMP queries. They never make it past the residential gateway.

SD-WAN with Megaport SDCI is now generally available. Here’s how you can use them to optimize your network’s middle mile. Building on our successful collaboration with Cisco Catalyst SD-WAN (formerly Viptela) and Cisco Secure Firewall Threat Defense Virtual, Megaport is thrilled to announce the general availability of our integration with Cisco Meraki.

The secret to hyperscaler success isn’t magic. Kentik Co-founder and CEO Avi Freedman explains how organizations can adopt the same operating principles and empower network teams to drive results that far exceeds their headcount.

A newly analyzed threat, Chrysalis, is a sophisticated backdoor attributed to the Chinese APT group Lotus Blossom. The malware employs advanced evasion techniques including heavy obfuscation, API hashing, dynamic DNS resolution, custom encryption and stealthy C2 communication disguised as legitimate traffic.

Cybersecurity refers to the processes and technology used to protect information technology networks, data, people, servers, endpoint devices and other IT-related systems from cyberattacks. The need for this protection has never been greater. All organizations (in both private and public sectors) now exist in a threat landscape that allows attacks against their IT infrastructure.

Imagine pulling up to a gas pump, inserting your credit card, and having the display on the pump say “denied”. You call your credit card company, and they say, “Oh, we don’t know, maybe it’s the merchant’s fault, or the card reader is bad…, we can look into it and get back to you in a few weeks.” Most of us would be pretty upset with that response.

Organizations are starting to question whether the value they get from traditional Network Monitoring Systems (NMS) justifies the budget they’ve locked into them.

History is everywhere at Dartmouth College, and while the campus is steeped in tradition, its IT infrastructure can’t afford to get stuck in the past. In an institution where world-class research and undergraduate studies intersect, technology must be fast, invisible, and – above all – reliable. That reliability was put to the test when Dartmouth’s load balancing vendor was acquired twice in five years, as Avi Networks moved to VMware and VMware moved to Broadcom.

It’s your site’s huge, annual sale weekend, and your online store’s checkout process went down for 10 minutes. At your conversion rate, that’s $10,000 in lost sales. Thankfully, it came back up after only 10 minutes, but the real issue is that you only found out from customer complaints on social media. You spent months on email marketing and other campaigns driving traffic to this sale, and now those efforts are turning into customer frustration instead of revenue.