AI SRE Agent ChatOps: How AURA Runs in a Slack Incident Channel
AURA runs as a standalone service and knows nothing about Slack. A separate bridge streams events off its API, which is what makes the chat tool swappable. This is the implementation behind the automated PagerDuty investigation demo. Jeff Vogt walks the whole path an incident takes: a Grafana alert fires PagerDuty, PagerDuty opens a Slack channel and sends a webhook, and a service called AURA Bridge picks it up and calls AURA's API with an investigation prompt.