Trouble Ticketing is Dead. Long Live Collaborative Ticketing!
Ticketing systems have remained largely unchanged for three decades. Teams supporting either legacy or DevOps applications both suffer high costs.
The latest News and Information on AIOps, alerting in complex systems and related technologies.
Ticketing systems have remained largely unchanged for three decades. Teams supporting either legacy or DevOps applications both suffer high costs.
No one wants to get paged in the middle of the night for an issue or failure within their infrastructure. When this does happen, IT operations engineers need to be able to quickly and confidently identify where the fire is and how to put it out to minimize negative impact. The root cause analysis (RCA) feature within LogicMonitor’s new AIOps Early Warning System makes this easier than ever.
Smart Alerting is not enough. Effective deployment of AIOps requires an independent platform capable of interacting with all technologies along the path from signal to response.
The number and variety of AIOps benefits far outweigh the cost of implementation. Research from EMA highlights that 81% of enterprises have received value that exceeds costs.
In the brave new world of new Hybrid Datacentre, management, control and monitoring of the application estate and its underlying infrastructure is increasingly challenging. Implementing real-time monitoring, empowered by AI-based analytics, for all key applications and infrastructure is the only way to measure, control and ensure end to end performance and availability.
Mortgage giant Fannie Mae shared their AIOps adoption journey from the stage at Moogsoft User Conference 2019