The latest News and Information on IT Service Management, Service Desk and related technologies.
Do you know how to improve operational efficiency in your organization? As we emerge from the COVID-19 pandemic, you should aim to hit the ground running with an organization-wide productivity drive. A decline in productivity has been a key concern for many operating remotely during the pandemic. With employees entering back into the workplace, it is time to start examining ways to improve operational efficiency.
If someone predicted how IT roles will change in the coming years, they’d likely envision tech roles maturing around emerging and high-value new technologies, such as AI, data science, and the cloud, as well as an ongoing focus on cybersecurity across industries and business divisions. These topics frequently come up in discussions with tech leaders about the near future of IT roles. But many would be surprised by two major trends.
Change is inevitable but never easy especially in IT. IT professionals can relate to this statement. When it comes to ITSM, solid change management is a sign of maturity. Why is that? Among the ITIL processes, change management is the most difficult to get right, because it requires the right mix of process, people, and technology. There’s a lot of grey areas when it comes to implementing change management.
BLOOMFIELD, N.J., June 24, 2021 (Newswire.com) – Alloy Software, a leading provider of ITSM and ITAM solutions, announced today that The Globee® Awards had named Alloy Software a winner in the 16th Annual 2021 IT World Awards®, in the IT Service Management category. These prestigious global awards recognize software vendors with advanced, ground-breaking products, solutions, and services in all areas of technology and cybersecurity.
When it comes to running a Human Resources (HR) department successfully, it’s a balancing act of maximizing budget and productivity. HR is a core part of the enterprise, but it is often up against flat or shrinking budgets. A lot of time gets invested into searching for ways to eliminate full-time employee hours spent on tedious manual tasks and re-shift its staff’s focus to driving more strategic initiatives.
Digital transformation is vital to business today. However, it can increase digital risks, which can take many forms. To help ensure your organization is protected against business disruptions, noncompliance, and errors, you need a robust digital risk management program. Our three-part Managing Digital Risk and Beyond webinar series is designed to help you prepare for, manage, and address digital risks in your organization: Develop a risk management program.
To drive agility, innovation, and excellence, businesses must continuously re-examine their processes. However, embracing new technologies and implementing fresh applications can be a complex and expensive operation. It can also distract attention from day-to-day business. That’s why more and more global companies turn to a managed service provider like Infosys, so we can take the strain.
