Operations | Monitoring | ITSM | DevOps | Cloud

Experience Everywhere: IWC and Engage

IWC is a Swiss luxury watchmaker that has been creating masterpieces since 1868. Of course, in recent months, and like so many businesses, IWC has had to adapt to the demands of a much more flexible and dispersed workforce. In this environment, IT’s capacity to communicate directly with employees is more important than ever. Fortunately, IWC was already using Nexthink Engage to reach out to its user base. Here, Ramon Hartmann explains how Engage makes a difference at the company, and why it’s superior to all standard modes of internal communication.

Partner Profile: NextBit Technologies

In some industries, Covid-19 has served as a war cry to push the lever on progressive digital initiatives. Urgency amid dire uncertainty created a reason to move forward and faster. Surveys have also indicated a much stronger focus on public cloud infrastructure, as IT leaders gravitate toward cost-effective, on-demand scalability.

AT Internet - Elevating Product Quality with Catchpoint

AT Internet, a digital analytics pioneer, helps companies measure and optimize the digital performance of their customers across all marketing channels. From data collection to in-depth analysis and the sharing of insights, AT Internet’s Analytics Suite Delta provides high-quality, GDPR-compliant data that optimizes decision-making company-wide.

7 Wins That Helped IT Save its Work-From-Anywhere Program

I think I have been reading way too many “doom and gloom” articles this year about IT. For many companies, the switch to a prolonged work-from-anywhere (WFA) model has exposed serious cracks within their IT infrastructure. To be honest though, the cards have been stacked against IT for some time and 2020 was just the tipping point. Employees often resist new work technologies and there’s mounting evidence to prove that IT tends to overestimate how well their services are received.

Webinar Highlights: How Texas Instruments Uses InfluxDB

It’s back to school season, and oftentimes, that means people are purchasing TI-84 calculators for their kids. But did you know that Texas Instruments makes so much more than calculators? 😁 Michael Hinkle, a Probe Engineering and Manufacturing Supervisor at Texas Instruments, recently presented on “How Texas Instruments Uses InfluxDB to Upload Product Standards and to Improve Efficiencies”.

Markley Group Gains Better Visibility, Automation with OpsRamp

Markley Group is a Boston-based data center leader that provides co-location and private cloud services through a three-million square foot data center portfolio. The company was founded in 1991, when there was no such thing as the cloud. Today, many of its customers are experimenting in public cloud but often have workload requirements which are better suited or more affordable running on private infrastructure, according to Patrick Houston, Director of Engineering at Markley Group.