Operations | Monitoring | ITSM | DevOps | Cloud

Ryan Rosenkaimer is Director of Operations at Razor Technology, a managed services provider (MSP) customer and partner of OpsRamp. Founded in 2004 and based in Philadelphia, Razor serves more than 300 clients in the greater Northeast and Mid-Atlantic regions. The company is using OpsRamp to deliver managed cloud services to its clients and also resells OpsRamp as a service.

Maintaining digital performance has always been a tough balancing act for the Financial Services industry. Every transaction must be encrypted and secured; customer data must be stored safely without the risk of a breach. Security is given the highest priority, the additional processes in the service delivery chain can tax performance. Financial service providers must go the extra mile to ensure their network is resilient with high performance, availability, reliability, and reachability.

Chief Architect at Drift, Freedom Dumalo, recently spoke with the CloudZero team about how they’ve successfully cut cloud costs by $2.4M in just a few months. When the world rapidly transitioned to work from home, Drift, the conversational marketing platform known for their chatbots, saw a spike in their customer utilization. The largest usage spike were among new users experimenting with their free trial. This increase in engagement was a great sign for their business.

Deloitte had a problem to solve. It’s the world’s largest professional services company, with 300,000 employees in 150 countries and territories around the world. The firm’s leadership recognized that as demands on its workforce increased, inconsistent approaches to service management were impeding Deloitte’s ability to consolidate and scale worldwide. Deloitte addressed this and other growth issues by adopting the Now Platform as a foundation of its digital transformation.

After growing Carbon Black from nothing to over 800 employees, Founder and CTO Ben Johnson turned his attention to the security of SaaS applications with new startup Obsidian Security. Obsidian secures companies like Office 365, G Suite, Salesforce, Slack and Zoom. This time around, Ben is a seasoned founder and is proactively thinking about how to scale his company with healthy product margins. He uses CloudZero to monitor his AWS costs, detect anomalies, and enable his engineering team.

San Jose, CA, August 6, 2020 – AUCloud’s IT infrastructure has seen a 30% savings in IT capacity and a 20% improvement in performance by implementing deep IT monitoring tools. The Australian Government and Critical National Industry Infrastructure-as-a-Service (IaaS) provider’s improvements in results were gained through its partnership with Virtana, a leader in enterprise hybrid cloud migration and optimization.

The core responsibility of the UK's Driver and Vehicle Licensing Agency (DVLA) is to maintain more than 48 million driver records, more than 40 million vehicle records, and to collect approximately £6 billion ($7.75 billion) a year in Vehicle Excise Duty. The agency is at the forefront of public digital services, and has made significant progress in transforming its IT systems into new cloud-based platforms.

Across almost all industries, IT’s focus has shifted from WFH (Work From Home) to WFA (Work From Anywhere). Some businesses and organizations might be further along in facilitating flexible work, but it seems like everybody is instinctively starting to rethink both their short and long term management strategies.