Operations | Monitoring | ITSM | DevOps | Cloud

Markley Group is a Boston-based data center leader that provides co-location and private cloud services through a three-million square foot data center portfolio. The company was founded in 1991, when there was no such thing as the cloud. Today, many of its customers are experimenting in public cloud but often have workload requirements which are better suited or more affordable running on private infrastructure, according to Patrick Houston, Director of Engineering at Markley Group.

Managing the flow of information within an organization can be a daunting task even for small teams. But for large corporations, creating a communication and collaboration workflow to meet the needs of thousands of users—while meeting their standards for security and compliance—can be a huge challenge. So what does it take to maintain secure communication for tens of thousands of users?

In Switzerland, Inventx is the IT partner of choice for financial and insurance service providers. Its full-stack DevOps platform, ix.AgileFactory, allows financial organizations to move to a modern, cloud-native and microservices-centric infrastructure. The platform decouples core applications from the central infrastructure, allowing organizations to better manage and innovate applications in safety.

Fiserv, the Fortune 500 payments and financial technology provider, needed to streamline and automate its IT incident management process to detect and fix issues earlier and more quickly. The incident management workflow was complex, primarily because mergers and acquisitions over the years had made Fiserv’s IT environment very heterogeneous. “The challenges we were facing were enormous,” IT Director Chris Kreps says.

Bobby McCullough is a Sales Engineer with Flycast, an IT service provider specializing in service management, asset management, security and IT operations management. Flycast uses OpsRamp internally and also resells the platform to its customers. He spoke with us about trends in ESM, ITSM and IT operations.

Arup are a global architectural engineering company, behind ground-breaking structures such as: Sydney Opera House, Changi Airport Singapore, Hong Kong Zhuhai-Macau Bridge, and many more. Behind these amazing projects sits a large IT infrastructure, spanning 44 countries, across 3 key regions Americas, UKIMEA & APAC.