Operations | Monitoring | ITSM | DevOps | Cloud

Understanding ServiceNow Incident Management: A comprehensive guide

You’re focused on swiftly identifying, analyzing, and resolving disruptions in IT services. And you know all too well that correctly deploying and adopting incident management holds the key to delivering a more reliable and responsive IT environment for your applications and services. That’s why you’re using or are considering using ServiceNow’s incident management to ensure a structured and efficient approach to handling your IT service incidents.

Azure AD Connect: What It Is and How to Configure It

Azure AD Connect offers organizations the power of hybrid identity solutions, providing a seamless bridge between on-premises Active Directory and Azure Active Directory. This guide will introduce the functions and features of Azure AD Connect, from understanding its core purpose to configuring it securely. With this information, you’ll have the knowledge needed to set up and maintain a robust hybrid identity solution.

How to Install and Set up a VPN on Windows Server 2022

A VPN, or Virtual Private Network, enables secure communications over an untrusted network. It enables users to connect to servers and networks from virtually anywhere, creating a secure tunnel between the user and a remote network or server. VPNs ensure data privacy and prevent unauthorized access, ensuring the data transmitted remains confidential and protected from external threats.

What Is CIDR? Classless Inter-Domain Routing Explained

In the early 1990s, as the digital world stood on the cusp of an explosive expansion, the foundational structure of the internet faced a critical challenge: the classful IP addressing system was buckling under its own rigidity and inefficiency. Locked into fixed classes (A, B, and C), this system squandered valuable IP space, leaving the burgeoning network gasping for air as it grappled with rapidly depleting IP addresses.

Going Beyond Fixes: DBAs Become Business Leaders

Picture this: you step into your dream DBA job, and everything's running like a well-oiled machine. Your monitoring tools show you any hiccups before they become full-blown issues. you've got room to team up with your business counterparts on interesting projects important to the business and place your team in front of leadership. You’re focused on automation and cloud migration and learning Microsoft Fabric so the business can access the data they need directly. Sounds awesome, right?

Introducing Honeycomb's Microsoft Teams Integration for Enhanced Alert Management

Today marks an exciting milestone at Honeycomb, and we're thrilled to share it with you. We officially launched our integration with Microsoft Teams, a step forward in our continuous effort to streamline and enhance your observability experience. Teams now joins our growing list of over 100 Honeycomb integrations.

Track service provider outages with IsDown and Datadog

When your apps and infrastructure rely on dozens of third-party providers for key functionality, it’s important to closely track their outages. If a service you rely on goes down, you need to move quickly to limit the outage’s impact on your users. IsDown provides a detailed status page aggregator and uptime monitoring for all your third-party dependencies.

The Advent of Monitoring, Day 8: How to Monitor All the Nines of Your Service-Level Agreements

If you have large(r) customers, there is a point where they ask you for service-level agreements, or short SLAs. These are customer contracts defining different aspects of your service and what you guarantee for them. One common agreement is around availability, or, colloquially speaking, uptime. Your contract might state, and I am not a lawyer, that you guarantee that your service (or core parts of it) is available 99.99% of the time of a given period, mostly per month, quarter, or year.