Operations | Monitoring | ITSM | DevOps | Cloud

In this video, Curtis Sperle, Director of Voice & Collab Services at TELUS Communications, discusses the company's transition from traditional TDM-based networks to modern VoIP and cloud solutions. Key points include: Modernization Strategy: TELUS is migrating its copper-based services to an IP-based infrastructure to improve scalability and reliability. Strategic Partnership: Ribbon serves as a primary vendor, providing essential components like Session Border Controllers (SBCs) and PSX for call control.

SolarWinds technical trainer Cheryl Nomanson presents a systematic approach to optimizing and building custom SNMP pollers. The tutorial walks through a step-by-step process starting with adding devices for SNMP monitoring using default pollers, then identifying missing metrics and checking if the required OIDs exist. If OIDs don't exist, she explains how to use alternative OIDs or data transformation tools.

This training video from SolarWinds Academy provides a high-level overview of how the alerting process works within SolarWinds software. Technical trainer Cheryl Nomanson explains the step-by-step workflow, starting with the alerting engine continuously scanning the database for conditions that meet alert trigger thresholds. She covers how triggered elements are evaluated for suppressions (like time-of-day restrictions and scoping), and explains that only fully qualified conditions become actual alerts. The video details how alerts always display in the web console and may trigger additional actions like emails or scripts.

Watch Matt Baylis, Product Marketing Manager for N-able Cove Data Protection, as he breaks down the latest updates to Cove.

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Artificial intelligence isn’t just about innovation and efficiency — it comes with hidden costs. From massive data centers and rising energy consumption to layoffs, governance, and long-term business impact, the real price of AI is often ignored. Companies rush to adopt AI, but are they calculating the true cost for the environment and their bottom line?