Operations | Monitoring | ITSM | DevOps | Cloud

For the second consecutive year, Selector has been recognized as a Best Place to Work in the Bay Area. In 2023, the company was ranked among the top 10 companies with 25–49 employees. This year, the company ranked again in the top 10. This regional award is sponsored by the San Francisco Business Times and Silicon Valley Business Journal in collaboration with Quantum Workplace—an employee engagement data firm.

IT service outages, while inconvenient, also carry widespread ramifications that affect productivity, revenue streams, business reputation, and customer satisfaction. These outages can also drive burnout and increased human error for the IT operations (ITOps) teams tasked with managing the stress that comes with urgent issues and escalations.

As I’m training for a marathon, I’ve learned that establishing a strong aerobic foundation is the most important first step. Aerobic strength is crucial for improving the body’s efficiency in using oxygen, strengthening the heart and lungs, and increasing stamina and recovery ability.

Virtana is excited to announce Three groundbreaking advancements that empower IT leaders to streamline infrastructure monitoring and observability.

Of all the KPIs that gauge the health and operational fitness of an enterprise, Mean Time to Repair (MTTR) from an outage or downtime is one of the most crucial. Yet while MTTR is a universally recognized metric, many organizations still fail to consider the total cost of MTTR when deciding where and how to invest in their IT environments.

Unplanned downtime can cost large enterprises almost $1.5 million per hour, according to a recent survey by Enterprise Management Associates. AIOps offers a solution. With an effective AIOps platform in place, you can decrease the frequency and cost of outages by 30% and reduce their duration to under an hour. AIOps platforms apply AI and machine learning to complex IT data to enhance and automate IT operations.