Operations | Monitoring | ITSM | DevOps | Cloud

On this occasion, we’ll talk about something pretty much apropos of our core concerns: Business Process Management System (BPMS) — and the software that lets you get it right. We know streamlining and optimizing operations and processes is very rewarding at the end of the day. Hence, this article will explain why you should care about process management and automation in general. First, let’s briefly examine what we mean by BPMS.

It’s January 1969, and the pressure is on. Paul, John, George, and Ringo have 17 days to write and record 14 songs. Peter Jackson’s epic documentary, “Get Back,” captures their creative process. We witness individual genius at work, but it’s when the Fab Four play together that we experience the magic of the Beatles. I think the same is true of field service. Our industry is full of talented individuals who are often under pressure.

Like most large software development organizations, SolarWinds uses many programming languages to build our applications, including Go, Java, C++, Python, and more. The predominant language for our Orion® Platform is C#, based on Microsoft’s.NET Framework. As you are likely aware, the directions Microsoft has taken the.NET Framework over the past few years have created exciting new opportunities.

IT4IT is a relatively new entrant in ITSM frameworks and ITIL practices, with the first version released only in October 2015. The past decade has seen rapid innovation, and companies that could change and innovate quickly have had the edge over the rest. The framework arose out of a need to support rapid changes in organizations and, at the same time, manage risk and compliance. Read on to know more about this new standard and how it works.

Some organizations use proactive maintenance strategies for keeping assets in good condition and some use reactive maintenance strategies and other organizations use both these practices. So how will you decide which type of maintenance strategy will work best for your organization that we will cover in this blog! Other than that, we will know the objective of maintenance management, what are the benefits of using reactive & proactive maintenance management. So, let us begin.

Vendor risk ranks alongside cybersecurity, compliance, reputational, and financial risks as one of the top risks to any organization. With any risk, you need to identify, monitor, and mitigate that risk, especially when it comes to your supply chain. The question for someone in my role as a senior manager of compliance management is: What level of risk is being posed and why? Stated another way: Do I really know what my supply chain is doing?

Managed Service Providers or MSPs in asset management, which started as remote IT support and troubleshooting in the 90s, have evolved into one of the most prominent IT business models. According to a Statista’s report, the global MSP market share was valued at 152.02 billion USD in 2020 and is expected to grow close to 274 billion USD by 2026. Rather than just troubleshoot or monitor remote IT systems, MSPs these days offer services that manage the IT infrastructure for organizations entirely.

DevOps is not just a set of practices but a culture that focuses on collaboration. Thus, its primary goal is to foster improved communication between software development and operations teams. There’s, more or less, a perfect DevOps tool for every job. This article will cover the 10 best of them so you can make informed choices.

We’ve said it before, and we’ll say it again: Improving employee experience is the bedrock of modern IT service management initiatives. Managing day-to-day technology operations and user needs has become more and more challenging, compelling technology to modernize its delivery of services.

In 2005, I started my career as a UX designer. A few years in, I was fiercely passionate about the little things that made a piece of software friendly and usable. Before working on the designs, I wanted to understand how the product works and what it could potentially do for the customer. I felt it was a part of the process. But soon, I grew more interested in how products can help achieve business differentiation.