Operations | Monitoring | ITSM | DevOps | Cloud

Google recently announced a new ‘Badge of Shame’ for slow websites in Chrome to improve user experience. We explain what this new badge means for websites and provide some tips to help you speed up your site.

Network management is undoubtedly crucial as there is a constant need to pin-point as well as fix the issues quickly whether it’s on premise or on cloud. The more complex and distributed a network becomes, the more alarms or alerts the system generates. Just knowing that something has gone wrong in your network is not enough, you should know the details like why it happened, when it happened, where it started, and what triggered it.

Much like the pagers of yore, PagerDuty immediately notifies the right person when something goes wrong. That means that no matter when there’s an issue in your application, the right people on your team will hear about it. But as much as we love PagerDuty, we’re not using valuable company time and resources just to tell you about it. We are, however, using valuable company time and resources to tell you all about our new integration with PagerDuty.

In my previous blog post, “How to Explore Prometheus with Easy ‘Hello World’ Projects”, I described three projects that I used to get a better sense of what Prometheus can do. In this post, I’d like to share how I got more familiar with Prometheus Alertmanager and how I set up alert notifications for Slack, PagerDuty, and Gmail.

Have you ever been neck-deep building a new feature? You're working at capacity. You need to test something out so you paste an API key into your source file with every intention of removing it later. But you forget. You push to GitHub. It's an easy mistake, and potentially a very expensive one. In this article, Julien Cretel explores the nuances of this kind of data leak, offers suggestions for recovery when leaks happen and gives us options for preventing them in the first place.

We're very happy to introduce groups to Checkly! Grouping checks opens up a range of possibilities and workflow enhancements of which this initial release is just the tip of the iceberg. Here are some the thing you can start doing right now.

As artificial intelligence for IT operations (AIOps) starts to take hold in the modern enterprise, more IT operators want to make use of its capabilities to streamline routine work. The OpsRamp platform, and its intelligent event management engine, OpsQ, are built to respond to this need with transparency and insight. The OpsRamp Winter 2020 Release helps make AIOps more simple and usable for the everyday operator.

I speak to a lot of MSPs every day, and I’m always asked for advice on meeting new prospects. Finding new clients is one of the biggest challenges they all face. “Have you tried asking your existing clients for referrals?” is my stock answer, and with good reason—prospects referred to you by an existing client are four times more likely to buy than any other opportunities you’ll chase. Here are my tips on supercharging your referrals and winning new business.

For all its benefits, Virtualization Desktop Infrastructure (VDI) continues to be a massive headache for many enterprise technology teams. From improper personas and sizing, long logon times, hangs, lost sessions, freezes and crashes—often one small mistake in a virtualized environment can set your entire enterprise ablaze.