When enterprises run online services, web servers play an essential role. They allow the software to surface on the world wide web and make it accessible through web browsers for customers worldwide. When the performance of a web server gets degraded or, even worst, if a web server is entirely down, it impacts not only the business bottom line but also the brand image for not providing reliable service to customers. Failure to manage web servers can also lead to security risks.

How many applications do you use that exist only on the computer in front of you? Two? One? None at all? I occasionally use two applications that live locally on my computer, but all the rest, including every application I use for personal and professional work, are delivered over the internet. That’s pretty much where we are these days, isn’t it?