Operations | Monitoring | ITSM | DevOps | Cloud

Alert Escalation in Enterprise Alert

Enterprise Alert® is the leading enterprise-class software for automated, targeted, and traceable alerting. But what does “escalation” mean in this case? In the course of my work, be it with new customers, existing customers or even prospects, I repeatedly find that the term escalation is often defined very differently. Therefore, I would like to clarify in the context of this blog what we mean by escalation.

The what, why, and how of using network IP scanners in IP-centric IT infrastructures

A simple command-line interface (CLI) ping will give you details about your target IP address. However, you may have to input the ipconfig command, and then the arp-a command to fully discover the status of an IP, and this is just for one IP address. Now imagine doing this for an IP block of 300 IPs, or even 50 IPs, or doing the same task periodically to manage your IP pool of thousands of addresses and their metrics. Seems like an Herculean task for any network admin!

15 Best Log Monitoring Tools and Event Logging Software in 2021

If your company has multiple servers or services that create log files, reviewing them to find the causes of troubles or to find security breaches, takes up too much time. Log monitoring and event logging software is a powerful tool for solving the problem of reviewing logs and helping you with log analytics, business intelligence, and log management. It allows professionals to track the activities of users, detect changes to applications, hardware, and network connectivity, and more.

Top 3 approaches to monitor the health status of Azure Event Hubs

Over the past few years, Microsoft Azure has seen tremendous growth, and many new enhancements have improved user productivity. To keep users well informed about their resource status and availability, Microsoft has also been actively working on various monitoring capabilities.

Planning an IT Automation Project

The planning of an IT automation project is crucial to success, this article takes a deep dive into areas which should be considered and addressed before embarking on an automation journey. Securing executive sponsorship and establishing governance Having the support and guidance from a senior leader within your organisation will undoubtedly benefit the delivery of your project. Implementing automation is change, and as with any change; has the potential for resistance.