Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on AIOps, alerting in complex systems and related technologies.

3 Things We Learned from EMA About AIOps and the Automation Handshake

AIOps is the trendy cool new kid on the block in the IT operations world. No doubt about it. However, with all the buzz surrounding AIOps, it’s easy to skip over some of the basics. How many IT operations professionals can clearly define what AIOps is? Beyond the baseline definition, why should you care? What about plugging it into your existing automation and analytics ecosystem?

Taming the CMDB Beast is Finally Within Reach

Managing IT infrastructure today can feel like a game of Tetris. Operations staff are constantly managing the addition of new pieces, trying to quickly determine how to best position them while the clock is ticking before the next round drops. Ultimately, decisions made early on impact what comes later and vice versa.

OpsQ Recommend Mode: Building Trust When Machines Call The Shots

Learn about OpsQ Recommend Mode, a new feature delivering auto-suggestions for alert escalation policies with OpsRamp’s machine learning algorithms. Recommend Mode builds upon Observed Mode by enabling one-click automation of suggested actions for alert escalation management. You can follow two approaches to use OpsQ Recommend Mode: First-Response and Alert Escalation.

OpsRamp Winter 2020 Release: Heralding a New Era for Machine-Learning Powered Hybrid Infrastructure Monitoring and Management

As artificial intelligence for IT operations (AIOps) starts to take hold in the modern enterprise, more IT operators want to make use of its capabilities to streamline routine work. The OpsRamp platform, and its intelligent event management engine, OpsQ, are built to respond to this need with transparency and insight. The OpsRamp Winter 2020 Release helps make AIOps more simple and usable for the everyday operator.

HEAL Product Video

HEAL Software Inc. is the provider of game-changing innovation HEAL, the first preventive healing software for IT operations that fixes problems before they happen. Contrary to APM and monitoring tools that send alerts or find the problem sources when an incident occurs, HEAL can recognize "signals" that are leading indicators of future incidents and eliminate factors that can create problems.

"Homegrown" May Be Good for Tomatoes, Not So Much for IT Ops

In the past, many organizations grew and managed their own data centers. Some still do. And many are still developing their own automated incident management (aka Autonomous Operations) tools. But as IT grows and becomes evermore complex and fast-moving, the reality of what it means to do so kicks in, and organizations are re-evaluating their strategies.