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The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.

Top 5 EdTech outages detected by StatusGator in March 2025

In March 2025, several major EdTech services experienced outages that impacted students, educators, and institutions. StatusGator’s real-time monitoring and Early Warning Signals feature helped users stay ahead of these disruptions, providing alerts before official acknowledgments. Here’s a recap of the top EdTech outages detected in March.

Insights on Operational Risk: Lessons Learned From State of Digital Operations

AI and automation have cemented themselves as pillars of enterprise operations. Both have brought measurable benefits to organizations: efficiency gains, streamlined operations, and new revenue opportunities, to name a few. And with new capabilities like agentic AI bursting onto the scene, AI and automation will only become more impactful in the coming years. But accompanying these new capabilities are new complexities, and they’re evolving just as fast as the technologies themselves.

Agentic AI Is Here-Are You Keeping Up?

Artificial intelligence (AI) has arrived in the workplace, powering everything from the personalization of tailored experiences, to automation, to predictive analytics, all for the purpose of better decision making. No longer a buzzword tossed around in boardroom brainstorming or futuristic planning sessions, AI is a present-day reality reshaping how businesses operate. Generative AI kicked off the revolution, and its rapid adoption is changing how humans create and work.

PagerDuty Pricing Breakdown 2025 (And How To Save 85%)

This in-depth analysis examines PagerDuty’s pricing structure for 2025, going far beyond the advertised rates to uncover the true total cost of ownership. We break down the additional fees, essential add-ons, implementation timelines, and ongoing maintenance costs that most organizations discover only after committing.

OpsGenie Shutdown: What You Need to Know and Your Next Steps

Atlassian recently dropped a bombshell: OpsGenie is shutting down. If you’re an OpsGenie user, this news probably hit hard. After investing time setting up your alerts, configuring oncall schedules, and training your team on OpsGenie, you’re now faced with finding and migrating to a new incident management solution. We understand the frustration and uncertainty you’re feeling right now. The reactions on Hacker News show you’re not alone in this challenge: Take a deep breath.

Postmortem Template to Optimize Your Incident Response

A postmortem template is a structured tool for documenting incidents, understanding their causes, and learning how to prevent them in the future. This article explains the essential elements of an effective postmortem and how ilert can streamline this process, making your incident response more efficient. It also offers a downloadable version of a postmortem template that you can use if you haven't yet utilized an incident management platform in your organization.

Top 6 Reasons Why You Need a Status Page Aggregator

Your business depends on the reliability of the third-party services you use. Monitoring the status pages of these services is the best way of keeping track of their outages and maintenances. Although some status pages let you subscribe to alerts, there is no standard way of doing this. Service providers can change their status page providers, disable subscriptions, or not support the same notification options.

Feature Spotlight - Incident Automations

From managing issues and resources to keeping customers updated, resolving an incident requires a level of multi-tasking that can be overwhelming for even the most efficient of teams. Automating your processes reduces the time needed to diagnose, mitigate, and resolve incidents, and simplifies communication throughout an incident's lifecycle.

Remediate Kubernetes incidents faster using private actions in your apps and workflows

The Datadog Action Catalog provides more than 1,400 actions to help you accelerate remediation across your infrastructure directly within Datadog. With actions, you can use Workflow Automation to configure workflows that automatically address issues as they happen and build custom apps in App Builder that empower anyone in your organization to act when incidents occur.