Our Commitment to Security: An Open Letter from Ivanti CEO Jeff Abbott
Our organization strives to produce the most secure solutions for Everywhere Work.
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The latest News and Information on IT Service Management, Service Desk and related technologies.
The Best Story in Software: Celebrating 25 Years of SolarWinds
We’ve come a long way. 25 years ago, a network engineer had an idea. The tools he used to solve IT problems weren’t as simple or effective as he needed—and they didn’t work how he wanted them to work. So, to make his team’s daily routine a little easier, he created his own.
Analytics Plus webinar: How do you measure the business benefits of IT initiatives?
IT is often viewed as an indispensable but challenging expense for a business. Despite continued efforts to resolve issues, streamline operations, and contribute to the organization's overall functionality, IT teams often fail to receive the recognition they deserve. The struggle lies in shifting the perspective of IT from a mere cost center to a significant contributor to business productivity. By leveraging analytics-driven insights, IT managers can effectively communicate and substantiate the value of IT operations in terms of business impact and ROI.
Introduction to Endpoint Management: Definition, Benefits, and Tools
Endpoint Management is so inherent to IT that it is canon in this industry, especially now that remote work is the new normal. Setting a robust system is paramount for any organization that relies on digital devices. These devices are connected to the corporate network and can access its resources, so the goal is to ensure that these devices are secure, compliant with company policies, and operating efficiently.
New: Real-Time Remediation with Nexthink Flow's Event Trigger
Some issues can’t wait. When it comes to compliance or employee experience issues, time matters. Now with Nexthink Flow’s real-time event trigger, you can instantly trigger an automated workflow based off an event like an alert, employee login or application crash. When setting up a new workflow, you can select “Events” in the “Trigger” section and use a NQL query to identify the event to track.
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The importance of ITAM for ESG practices
Environmental, Social, and Governance (ESG) practices have emerged as a critical framework for organizations striving to achieve sustainable and responsible business operations. As companies across the globe recognize the urgent need to address environmental, social, and governance issues, the role of Information Technology Asset Management (ITAM) in facilitating these practices has become increasingly evident. In this article, we will delve into the significance of ITAM for ESG practices and explore how it can contribute to creating a better world.
Six Compelling Reasons to Choose SolarWinds Every Day, Every Time
Technology investments in today’s digital economy are crucial in achieving your business goals and gaining a competitive edge. As business strategies evolve and technology advances, IT environments are becoming increasingly complex and hybrid while budgets remain stagnant. Choosing the right solution to manage your technology stack is vital to deliver superior application experiences and meet your performance, availability, and operational requirements.
Exploring Enhancements in Service Mapping and Workspace Improvements
The discussion revolves around various enhancements in service mapping, workspace improvements, and app distribution. New connectors like Virima and Ivanti Neurons are being developed for service mapping, along with an outbound connector for ServiceNow. Workspace improvements include filters, remote control, and disabling end user prompts. App distribution introduces features like cloud storage explorer and access to Windows Package Manager. Additionally, role-based permissions for bot triggering and integration of surveys into the overall deck score are being implemented.
AIOps Platform in 2025: What they don't tell you
If you like fashion and frequently go shopping for new clothes, you may have encountered this experience. Once you enter a multi-brand retail store, you will notice a series of micro-store setups for each brand. The store is designed to give shoppers a grand view of all the brands under one roof. The convenience of categorized displays would help you select a brand that resonates with your choice of style, colour, and price.
The Complete Guide to AIOps
AIOps, which stands for Artificial Intelligence for IT Operations, is here to stay. The truth is that leveraging artificial intelligence (AI) for ITOps offers a range of benefits that can significantly improve the efficiency, reliability, and performance of IT operations. So keep on reading as we explore AIOps software potential. From automating routine tasks to predicting future issues and enhancing decision-making, as well as practical scenarios as strategies for its implementation.