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The latest News and Information on Service Reliability Engineering and related technologies.

Free Open Source AI Agent for SRE and More: Why We Give AURA Away

Aug 6, 2026 By Mezmo In Mezmo

Wondering what the catch is on a free, vendor-backed agent? There is not one in the license. AURA stays Apache 2, fully capable, and free to run. If you are weighing an open source tool with a company behind it, the first question is what the catch is. You have seen the project that turns out to be open core, or that is quietly hindered in one key way. This is Mezmo's answer for AURA.

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Install an AI SRE Agent in Kubernetes with AURA and Helm

Aug 6, 2026 By Mezmo In Mezmo

AURA does not have to live on your laptop. Install it into the cluster with Helm and it is still there the next time something breaks. AURA is a fully open source AI agent built specifically for SRE work. Rather than one general assistant, you configure workers: separate agent roles, each scoped to a job like inspecting the cluster.

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What your AI SRE can't see (and what you can do about it)

Aug 6, 2026 By Ryan Detwiller In Gremlin

AI SRE is having a moment. The category pulled in massive funding rounds over the last two years, Gartner published its first market guide, and vendors are promising everything from 90% faster resolution to fully autonomous incident response. If you run an engineering organization, someone has probably pitched you an AI SRE in the last quarter. And let’s be honest: faster triage, less alert fatigue, and automated frontline response are wins for understaffed teams.

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SRE Agent Enhancements

Aug 5, 2026 By PagerDuty Inc. In PagerDuty

New enhancements to SRE Agent power faster triage, greater access controls, and more connectivity into existing systems. Watch this demo to learn more about them: SRE Agent on Escalation Policies (EA), Recommended Workflows (GA), Agent Connectors and Tools (GA) and PagerDuty Advance team-level permissions (GA).

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SRE Agent Enhancements: Faster Triage, Greater Access Controls, Deeper System Connectivity

Aug 5, 2026 By Ariel Russo In PagerDuty

This blog post is part of PagerDuty’s ongoing series on how we’re helping customers navigate their journey towards autonomous operations. Read on to learn about how recent SRE Agent Enhancements build towards this vision. During an incident, everything is competing for attention at once. Responders lose time swiveling between tools, insights gathered by AI stay siloed instead of feeding into the next decision, and the pressure to move fast means learnings rarely stick.

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Add a human breakpoint to your AI SRE agent workflow before it acts

Aug 1, 2026 By Mezmo In Mezmo

Reaching a tool and being allowed to use it are two separate lists in the config. Put the mutable Kubernetes tools on the second one and each call pauses.

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4 Cloud-Native Challenges AI SRE Is Solving in 2026 and the 3 New Ones to Look Out For

Jul 30, 2026 By Komodor In Komodor

AI SRE is making real strides in resolving some of the greatest pains related to incident response, troubleshooting, and complex root cause analysis. The on-call rotation, the war room, the week-long RCA, and the ticket queue that ate a third of every platform engineer’s week all look different now than they did two years ago.

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Install AURA to Debug Incidents Using an Open Source SRE Agent

Jul 28, 2026 By Mezmo In Mezmo

AURA is a fully open-source agentic harness built for SRE and production operations work. In this walkthrough, Mezmo forward deployed engineer Jeff iinstalls AURA on a local desktop, runs `aura init` to generate the config and connect it to an Anthropic Sonnet model, then wires in a Grafana MCP server pointed at his homelab. He hands AURA a live incident: a set of addressable LED lights that stopped responding to Home Assistant.

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What SREs Can Learn from Revenue Operations (and Vice Versa)

Jul 28, 2026 By OpsMatters In OpsMatters

Site reliability engineers and revenue operations teams rarely sit at the same desk. Software engineers look after cloud infrastructure while operations professionals look after data pipelines and sales funnels. Yet both teams spend their days managing complex systems that can't afford to crash. When you look past the different tools they use, the underlying principles of both roles are almost identical. Let's examine how these two technical worlds can share practical insights to build better business systems.

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Your AI agents are lost: give them a graph

Jul 21, 2026 By Rootly In Rootly

The biggest limitation facing enterprise AI agents may not be the model. It may be the context surrounding it. Anthony Alcaraz, Senior AI/ML Portfolio Growth Manager at AWS and co-author of O'Reilly's *Agentic GraphRAG*, joins Humans of Reliability to explain why reliable agents need more than a vector database and a large context window. They need structured knowledge they can navigate, memory they can prune, constraints they can follow, and feedback loops that help them improve.

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