Operations | Monitoring | ITSM | DevOps | Cloud

Building a Control Framework for the AI SDLC

AI coding tools are in use across regulated industries, producing workable code faster than humans can review. It’s a shift that’s raising difficult questions that haven’t been fully answered yet. What does governance look like when AI agents are writing the code, reviewing each other’s work, and fixing their own findings? How do you prove what code is running and whether it passed your checks? Who’s accountable for change approvals, audits, incidents?

How Business Process Workflow Automation Reduces Human Errors

Human error is one of the most expensive problems businesses deal with every single day. From data entry mistakes and missed approvals to incorrect invoices and compliance oversights, the cost of getting things wrong adds up fast. The good news is that business process workflow automation is changing how organizations manage their operations, and reducing human error is one of the most compelling reasons to adopt it. When repetitive, rule based tasks are handed off to automated systems, the margin for error shrinks dramatically and the quality of output improves across the board.

Top Tips: Stay creative in the age of AI

Top Tips is a weekly column where we examine the trends transforming the workplace. This week, we're exploring the relationship between AI and creativity, why convenience shouldn't come at the cost of original thinking, and practical ways to keep your creative edge sharp. Have you ever heard of the prefrontal cortex? It's one of the most fascinating parts of the human brain.

Identity and Permissions for AI Worker Agents in Harness | Harness Blog

When we launched Autonomous Worker Agents, governance inherited, not integrated, was the core promise: agents run inside the same pipelines, and inherit the same RBAC, policy, and audit trails already governing production, rather than getting security bolted on after the fact.

Harness + Cursor IDE: Accelerating Safe Software Delivery with AI Agents

While AI coding assistants help developers write code faster than ever, the traditional manual workflows for delivery, security, governance, and production readiness often create a bottleneck. In this demo, see how Cursor and Harness bridge this gap by turning AI-generated code into a safe, governed, and production-ready software delivery lifecycle right from your IDE.

You're already using AI without realizing it

You're already using AI without even thinking about it. That's the realization that kicks off this ShipTalk moment: Apple Maps quietly using on-device machine learning to learn your routes and driving habits — complete trust, zero thought. Which raises the real question: why aren't we there yet with AI in software delivery? The answer comes down to one word: guardrails. Consumer AI earned invisible trust. Shipping software hasn't — not until the guardrails catch up.