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The same agent that reads a Kubernetes cluster reads a Windows machine. One MCP server, one config entry, and the questions are the ones you already ask.

You get an answer from the agent and no way to check how it got there. The route it took is recorded, and so is the reason it gave for taking it. AURA emits OpenTelemetry spans, and the Docker quickstart wires them straight into Phoenix. Four services come up together: AURA Web Server as the persistent agent harness, LibreChat as a browser interface for chatting with the agent, Phoenix to receive the spans, and MongoDB to store stateful data for LibreChat. The Compose file arrives pre-configured to point AURA at Phoenix and to enable content recording for the local demo.

Building an agent and not sure how to approach something? Bring it. AURA office hours are recurring working sessions with the people who build it. The team has been talking to people trying out AURA and hearing the same good questions come up more than once. Office hours are the answer to that: a standing slot on a schedule, rather than one conversation at a time. The format is deliberately loose. Nobody is arriving with thirty slides to spend an hour talking at you. The session goes wherever the questions go.

A big tool result does not have to be a big context cost. AURA moves it to disk and hands the model a pointer plus the tools to navigate what is there. A large MCP tool result can consume or overflow an agent's context window, and on a third-party server you do not control how much comes back. Scratchpad breaks the link between how big a tool result is and how much context it costs: the full output goes to disk, and only the slice the model asks for ever enters the window. Errors always pass through inline, so the model can react to them.

Give one agent every tool and every incident is a question of trust. This one hands each job to a worker that can only reach what that job needs. One AURA configuration defines a coordinator and three specialist workers. Qdrant stores the runbooks, Prometheus measures workload health, and Kubernetes provides inspection and remediation, and each of the three is wired to one worker.

The model, the serving layer, and the agent asking questions all sit on local hardware. The first thing it debugs is the AI stack it is running on. No external inference provider in the path.

An on-call question returns the threshold and the escalation owner from your own runbooks, and the answer comes back without a call to anyone outside. AURA runs against Bedrock as its model provider, using Claude Sonnet 5 served by AWS in the same region. Authentication is the normal AWS credential chain: a profile on a laptop, an IAM role in EKS.

The platform shows you which service is failing and which paths it touches, and stops there. Point AURA at the same telemetry and the cause comes back too. Dash0 shows the product catalog service in a failed state across the selected window, with errors on the path from the frontend service.

You ask for a routine health check and expect a clean baseline. What came back was a pod that had restarted 788 times, unrelated to the question. AURA is connected to a Kubernetes cluster and to Prometheus through read-only MCP servers, running as one coordinator with two specialized workers. The prompt is one sentence: check the health of the cluster, and confirm whether all the pods are running. What comes back is not a baseline. AURA names the state as CrashLoopBackOff and attaches the restart count to it.

One integration token, one config file, no code. AURA routes the question to a runbook-reader worker, queries Notion, and answers from what your team wrote.

Wondering what the catch is on a free, vendor-backed agent? There is not one in the license. AURA stays Apache 2, fully capable, and free to run. If you are weighing an open source tool with a company behind it, the first question is what the catch is. You have seen the project that turns out to be open core, or that is quietly hindered in one key way. This is Mezmo's answer for AURA.

AURA does not have to live on your laptop. Install it into the cluster with Helm and it is still there the next time something breaks. AURA is a fully open source AI agent built specifically for SRE work. Rather than one general assistant, you configure workers: separate agent roles, each scoped to a job like inspecting the cluster.

New enhancements to SRE Agent power faster triage, greater access controls, and more connectivity into existing systems. Watch this demo to learn more about them: SRE Agent on Escalation Policies (EA), Recommended Workflows (GA), Agent Connectors and Tools (GA) and PagerDuty Advance team-level permissions (GA).

Reaching a tool and being allowed to use it are two separate lists in the config. Put the mutable Kubernetes tools on the second one and each call pauses.