Operations | Monitoring | ITSM | DevOps | Cloud

DevOps practices in software development have revolutionized the way updates are released. However, many companies entrenched in ITIL practices find it challenging to seamlessly integrate with the DevOps practice of Continuous Integration and Continuous Delivery/Deployment (CI/CD). This is because ITIL focuses on stability, which suits older systems, while DevOps is ideal for modern setups with its agile, automated practices.

In the realm of enterprise solutions, Microsoft SharePoint has emerged as a cornerstone for fostering collaboration and managing content. Originating back in 2001, SharePoint has meticulously evolved, aligning itself with the changing dynamics of the corporate world. Today, it stands as a robust platform enabling organizations to create, manage, and share content in a highly secure environment.

When a headhunter reached out to me about the CEO role at Cloudsmith (where I started in August!), one of the first things I did was sign up for a trial account. The product's depth and sophistication really impressed me, and contributed to my decision to go ahead with the interviews. (Glad I did.) They were right; our web interface is still largely a Django web app, tightly coupled to the back end, and you can see the Bootstrap showing everywhere.

In 2022, Ofcom, a UK regulator, began its market study into the cloud industry to investigate the dominance that hyperscalers, especially AWS and Microsoft, hold over the industry and the limits this creates for customers. This investigation follows concerns surrounding customers feeling “locked in” to a single provider, potentially leading to inflated prices in the market¹.

Over the last several months, AI has been everywhere in the technology space and far beyond. Since it directly affects the tech ecosystem, however, it’s no surprise that developers have harnessed artificial intelligence to create tools that boost productivity and enhance workflows. Artificial intelligence is essentially a computer’s ability to perform tasks at the same level (and often beyond) as intelligent beings.