Operations | Monitoring | ITSM | DevOps | Cloud

The full panel comes together to mark Tim Flower’s final appearance on Reality Bytes, reflecting on his impact, insight, and anchoring presence over the years. Alongside the goodbyes, the conversation turns to a landmark moment for Nexthink: the release of Spark. Framed as a pivotal shift in the capabilities of digital employee experience, Spark is explored through real-world stories and personal takes, including how it empowers employees, reduces IT friction, and redefines support.

2026 Q1 Product Release.

Ivanti Neurons for Discovery uses both active and passive network scanning for real-time asset discovery, including connector integrations and data aggregation. Active and passive network scanning ensures you identify every device and user—no matter where they reside or connect. Real-time insights reduce your risk from shadow IT and unmanaged assets, streamline compliance, and provide instant visibility for incident response.

Ivanti Neurons for Discovery uses both active and passive network scanning for real-time asset discovery, including connector integrations and data aggregation. Active and passive network scanning ensures you identify every device and user—no matter where they reside or connect. Real-time insights reduce your risk from shadow IT and unmanaged assets, streamline compliance, and provide instant visibility for incident response.

Nobody enjoys working in an app that suddenly blasts a bright white screen. That’s why we added Dark Mode to *AlloyScan* in the latest update — and made it smart enough to match Alloy Navigator’s theme whenever you open it from there. Built for everyday IT work, *AlloyScan* is a cloud-based network inventory solution designed to give you clear visibility into your IT infrastructure, without causing eye strain.

Struggling with rising ticket volumes and manual handoffs? ITSM best practices provide structure for incident management, change control, and service requests, so your team can scale without breaking workflows. From defining clear incident workflows to building strong knowledge systems and tracking SLA performance, these practices help IT teams deliver measurable service outcomes. You'll find essential practices for incident, problem, and change management, automation strategies to improve efficiency, key metrics such as MTTR and FCR, and a maturity model to drive continuous improvement.