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CVE 2025-11561 affects Red Hat Linux and other distributions, requiring configuration of the Kross local authentication plugin for mitigation. Linux updates differ by vendor, with some delays in addressing vulnerabilities. A VMware tools vulnerability is actively exploited, prompting a recommendation to upgrade to a supported Linux version. Additionally, CVE 2025-58438 presents a traversal vulnerability in Python libraries on both Windows and Linux, resolved by upgrading to version 5.5.0.1.

Join us for a step-by-step tutorial on how to effectively configure your instance, customize your help desk, and automate processes using ServiceDesk Plus MSP Cloud. Also, learn how to leverage essential PSA features such as Timesheets, Billings, and Resource Management to streamline your MSP operations and achieve operational efficiency right from the start.

Learn how to design, implement, and manage a robust service delivery process to cater to your customers' IT service needs.

Microsoft has identified a zero-day vulnerability in the Windows kernel, rated 7.0 on the CVSS scale. Organizations often misprioritize vulnerabilities, focusing on high-severity scores instead of those actively exploited. Many lower-severity vulnerabilities are chained by attackers. A risk-based approach to vulnerability management is crucial. Current Windows OS versions are affected, and organizations should consider Extended Security Updates to mitigate risks as more zero days are anticipated.

In a wide-ranging conversation, Robb Wilson—CEO and co-founder of OneReach.ai and author of The Age of Invisible Machines—joins Tim and Tom to explore the rise of agentic AI and its seismic implications for IT, organizations, and society. Robb breaks down the concept of agent runtimes, why conversational interfaces matter more than ever, and how adaptive, self-orchestrating systems will reshape work far beyond today’s service models.

Cisco has identified a new attack variant targeting firewalls, highlighting the need for user education on vulnerabilities. A vulnerability discovered on November 5th affects nearly 50,000 devices, with many still at risk as of September 30th. Organizations struggle to expedite updates due to complex configurations and implementation challenges. Recent research indicates that network edge devices are prime targets for zero-day vulnerabilities, emphasizing the need for improved security measures.

Whether your organization’s mobile ecosystem consists of bring-your-own devices (BYODs) or corporate-owned devices, the Android operating system is likely part of the mix and has implications on IT and security. Explore some of the latest productivity-boosting tools to help admins automate routine tasks and provide secure, available and accessible mobility for end users of Android.

In this in-depth interview with Steve Thornton, Head of Service Delivery at Gilbert+Tobin Steve reveals how the Service Desk cut the time to resolve issues, increased employee satisfaction and adopted a shift-left approach with improved career opportunities within the service desk – all with the aid of automation bots via Ivanti Neurons. Listen to how Gilbert+Tobin.