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The latest News and Information on IT Service Management, Service Desk and related technologies.

The Rise of Intelligent Asset Tracking: What's Coming in 2026

The year 2026 is set to redefine how organizations approach asset tracking, shifting from basic location monitoring to a predictive, automated, AI-driven ecosystem. Over the past decade, industries have moved from barcode scanning to RFID and IoT-enabled visibility.

Harnessing AI for Enhanced Digital Experiences

AI can significantly improve digital experiences when integrated into workflows. This proactive approach helps address issues and allows employees to focus on innovation. However, successful implementation requires strong foundations and rebuilt workflows. Many AI projects may fail, with predictions that 40% of generative AI initiatives will be canceled by 2026 due to misunderstandings. Clear objectives are essential to ensure AI is not pursued for its own sake.

Understanding RFP Processes Beyond Price

RFP processes involve more than just pricing; they emphasize support, customer service, and partnership. Companies evaluate solutions by considering features and integration. Ivanti stands out by offering comprehensive solutions that adapt to business needs, prioritizing client feedback and future planning to build strong partnerships.

InvGate Named a Leader in SPARK Matrix IT Hardware Asset Management (HAM) Tools 2025

Download your complimentary copy of the 2025 SPARK Matrix IT Hardware Asset Management (HAM) Tools 2025 to learn more. InvGate has been recognized as a Leader in the IT Hardware Asset Management (HAM) Tools category of the SPARK Matrix, an evaluation designed by QKS Group to analyze and rank vendors. The assessment highlights InvGate’s position, placing it among the top performers in the global HAM market.

2026 Checklist for Efficient Asset Lifecycle Management

As businesses expand their digital ecosystems and physical asset base, maintaining control, performance, and visibility across equipment becomes more challenging. This is why asset lifecycle management is becoming a foundational discipline in 2026. Organizations need consistency across planning, deployment, maintenance, and retirement. Modern platforms like Asset Infinity support this shift by helping teams streamline operations, automate key tasks, and manage asset data with clarity.
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Depreciation in Collective IQ ITAM: A New Level of Intelligence in Asset Management

Managing IT assets goes far beyond knowing how many devices a company owns. It's about understanding the real value of each asset over time, identifying the right moment for renewal, and, most importantly, turning data into strategic decisions. With that in mind, Almaden has just launched the new Depreciation feature in the Lifecycle module of Collective IQ ITAM- an evolution that takes asset management to the next level by integrating financial control, governance, and operational efficiency in a single platform.

Latest Security Updates from Mozilla, Adobe, and Microsoft #patch

Mozilla releases Firefox 1.45, fixing 16 vulnerabilities, while the older ESR version 15.30 addresses four. Adobe updates critical vulnerabilities in InDesign, Photoshop, and Illustrator. Microsoft also updates various Office versions, tackling critical vulnerabilities and known issues in SharePoint and SQL Server. This month sees a decrease in overall vulnerabilities, emphasizing the importance of keeping applications updated.

How to Detect And Uninstall Comet And Atlas From All Your Company's Computers

Discover how to manage unauthorized AI tools like Atlas and Comet in your organization. Learn how to:✓ Identify machines running unauthorized AI browsers.✓ Create smart tags for banned software.✓ Set up proactive security alerts.✓ Deploy automated uninstallation packages. Whether you're concerned about data privacy, compliance requirements, or unauthorized software installations, this guide shows you how to take control of your IT environment.