Operations | Monitoring | ITSM | DevOps | Cloud

ITSM

The latest News and Information on IT Service Management, Service Desk and related technologies.

The Future of IT Asset Management: 9 ITAM Trends For 2024

Your IT Asset Management (ITAM) practice is not immune from the current corporate focus on IT optimization, that includes both asset utilization and ITAM operations. This, along with increasing technology complexities on the radar, are influencing many of the ITAM trends for 2024. So, where is everything heading towards?

Ivanti's Digital Experience Platform: A Comprehensive Solution for Gilbert + Tobin #shorts

To fulfill its mission “to be Australia’s leading transactions, regulatory and disputes law firm – committed to outstanding citizenship," the law firm of Gilbert + Tobin is continuously striving to improve digital service delivery by leveraging best-in-class service management technologies. That commitment has led it into a long-term partnership with Ivanti.

Managing Client Expectations Through Communication & Visibility

Managing client expectations is an essential part of delivering positive experiences. If you are leading a service-based business and do not know how to manage client expectations, you are setting yourself up for failure. From the outset, you should attempt to manage client expectations through communication and visibility. This article will explore practical ways in which you can keep all parties aligned. ‍ ‍

Adding Devices to Neurons for IIoT

Watch full video here. Hear about Android Enterprise and how to add devices from a template to IIoT. Wavelink Wednesday's will be held on the third Wednesday of every month. Join us as we will dive into technical topics with our product experts to help you get the most from your mobile enterprise deployments. We will deliver tips, tricks, best practices, and tools to help you on your journey to operational excellence.

Importance of Log Management in IT Security

Around 70% of companies experienced cyberattacks in the past year. With this increase in cyberattacks, the importance of log management in IT security has also increased over the years. That’s the reason why small and enterprise businesses have started to invest in log management tools to protect their businesses from cybersecurity breaches.

August 2023 Wavelink Wednesday

Hear about Android Enterprise and how to add devices from a template to IIoT. Wavelink Wednesday's will be held on the third Wednesday of every month. Join us as we will dive into technical topics with our product experts to help you get the most from your mobile enterprise deployments. We will deliver tips, tricks, best practices, and tools to help you on your journey to operational excellence.

Experience Everywhere Wrap Up: Electric Energy Around the World

The Experience Everywhere tour is a wrap, and what a tour it was! We had an incredible time meeting up with our customers, partners, and DEX practitioners from all around the world to share expertise, learn, and grow. If you couldn’t make it (or even if you could) – you can relive all the action now over on our Experience Replays. Below, we asked a few Nexthinkers to send us their thoughts on each of the four Experience locations.