Operations | Monitoring | ITSM | DevOps | Cloud

As software got more complex, more and more software projects rely on API integrations to run. Some of the most common API use cases involve pulling in external data that’s crucial to the function of your application. This includes weather data, financial data, or even syncing with another service your customer wants to share data with. However, the risk with API development lies in the interaction with code you didn’t write—and usually cannot see—that needs debugging.

Here at RapidSpike, we have an ever-growing list of integrations available to help manage incidents raised from all facets of our system. The latest addition to the roster being Splunk On-Call (formerly known as VictorOps).

If there’s one thing folks working in internet services love saying, it’s: "Yeah, sure, but that won’t scale." It’s an easy complaint to make, but in this post, we’ll walk through building a service using an approach that doesn’t scale in order to learn more about the problem. (And in the process, discovering that it actually did scale much longer than one would expect.)

“Frodo, We Aren’t in the Shire Anymore”: The Importance of a Customer Journey & How to Avoid Wrecking It Fans of Lord of the Rings — otherwise known as “Ringers” — never grow weary of reading or watching Frodo and his fellow Hobbits journey through Middle Earth on an epic quest to Mordor (where rumor has it there now exists a very stylish Starbucks at the base of Mount Doom). Well, customers who visit a website are on an important journey as well.

In our guide on the best Grafana dashboards examples, we wanted to show you some of the best ways you can use Grafana for a variety of different use cases across your organisation. Whether you are a software architect or a lead DevOps engineer, Grafana is used to make analysis and data visualisation far easier to conduct for busy engineering and technical teams throughout the world.

In one of my previous blogs I explained how important it is for a modern observability platform to provide “the observers” full, flexible access to all raw telemetry. Observability’s promise to find unknown unknowns relied directly on the ability of fast, powerful and multidimensional high-cardinality analysis of raw data, to uncover previously unknown patterns that have not yet been visualized as a metric, dashboard panel or an alert or anomaly event.

We’re excited to announce that our Configuration API and Terraform Provider are now generally available for all LogDNA customers. We received tremendous feedback from our public beta release and, based on that feedback, we are enabling several new features with the GA release that allow for more programmatic workflows with LogDNA. First, we are enabling Preset Alerts as a new resource that can be configured with the configuration API as well as within Terraform.