Logs contain some of the most valuable data available to developers, DevOps practitioners, Site Reliability Engineers (SREs) and security teams, particularly when troubleshooting an incident. It’s not always easy to extract and use, though. One common challenge is that many log entries are blobs of unstructured text, making it difficult to extract the relevant information when you need it.
While Jay-Z taught me about bringing DevOps into Marketing, it was Shakespeare who really grounded me in the customer experience. I remember learning in school about how Shakespeare’s plays were lauded for two main reasons.
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