Operations | Monitoring | ITSM | DevOps | Cloud

Customer engagement with your company’s site and applications is critical to your business. That’s why the performance of those transactions is equally important. Customers need to be able to log in to your application. Prospects need to download your newest whitepaper. Site visitors need to register for your latest webinar. And most importantly, shoppers want to checkout seamlessly.

Monitoring your Azure cloud computing environment requires an understanding of each component of your Azure infrastructure and how they all interact. Cloud computing with Azure offers each of the three main advantages of cloud service providers: infrastructure as a service (IaaS), platform as a service (PaaS), and software as a service (SaaS). Combined, these three services provide a comprehensive cloud-based computing setup for any business.

For a website to succeed in 2020, it’s not enough for your content to be engaging. As we all spend more time online, we want websites to be fast and the experience to be seamless. Those that don’t will lose out on customers even if their content is top-notch. Cutting down on your website’s loading time is one of the best ways to improve the overall user experience (UX).

Monitoring your Java applications is an essential part of ensuring high availability and good performance. And yet, many Java developers hold off on practicing application performance management (APM) until they’ve already deployed their application to a test environment, or even to production. Perhaps they don’t have access to an APM solution with the right insights, or maybe they don’t have the time or resources to deploy to a temporary environment and wait for metrics to come in.

SolarWinds® Papertrail™ now supports SAML v2.0, which makes Papertrail even faster and easier to access. Using SAML authentication you can log into your Active Directory domain or intranet and have immediate access to Papertrail, with no additional login required. The new SAML support also enables you to enforce user identity verification policies. If you are interested in enabling SAML authentication, select Settings and scroll down to the new security area.

Some, maybe. But not most. Look, I have this theory. I also have data. And as with most stories in my life, it all starts with a trip to Las Vegas. In 2017, I attended my first AWS re:Invent in Las Vegas. For a while I heard how re:Invent was either a “cloud” or a “developer” event. I now believe neither to be true. Most people I met at re:Invent were operations folks. They were there to learn about monitoring and managing applications running in AWS.

IT service management (ITSM) has evolved into a much broader discipline than just delivering IT services to the business. It’s grown beyond the IT department and become an integral part of how every employee in almost every business unit performs and completes tasks. In a recent webcast, SolarWinds Sr. Solutions Engineer Liz Beavers, ITSM experts Valence Howden and Julie Mohr, and HDI’s Group Principal Analyst Roy Atkinson paint a picture of what can be expected for the future of ITSM.