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The latest News and Information on DevOps, CI/CD, Automation and related technologies.

ChatGPT Stopped Citing Reddit - And That Matters

ChatGPT appears to have dramatically changed how it searches the web — and Reddit is suddenly showing up far less in its citations. For years, Reddit was one of ChatGPT’s most frequently cited sources, at one point accounting for as much as 15% of citations. That also created an entire industry around influencing Reddit posts in hopes of getting brands surfaced inside AI-generated answers. Now, ChatGPT appears to be shifting toward more targeted searches of official websites, documentation, and help centers instead of broadly searching the open web and pulling in Reddit discussions.

ITSM Best Practices for Enterprise IT

ITSM best practices are standardized ways to design, operate, measure, and improve IT services. For enterprise teams, the most important practices are clear service ownership, consistent incident and problem management, risk-based change controls, trustworthy configuration data, standardized request fulfillment, outcome-based metrics, governed automation, and continual improvement.

Internal Developer Platform Golden Paths Guide | Harness Blog

This guide shows platform engineers how to evolve beyond basic service catalogs into golden paths that drive real developer adoption. Learn proven patterns for building Internal Developer Platforms that deliver measurable productivity gains through streamlined workflows, self-service capabilities, and developer-friendly abstractions. Your internal developer platform golden paths launched three months ago. Adoption sits at 11 percent. The service catalog has 247 entries, half of them outdated.

Automated Incident Response: Nobody Should Be the Scribe | Harness Blog

Automated incident response means the platform captures the timeline, key events, and decisions as an incident unfolds, instead of a human reconstructing them afterward. Runbooks fire the instant an incident opens: channel created, bridge spun up, Jira and ServiceNow tickets filed, all within seconds. The AI Scribe Agent joins the video bridge on its own and listens to chat, pulling key events out of both the talking and the typing.

Kubernetes Resource Optimization Platforms: Top Vendor Comparison

Table of Contents Kubernetes resource optimization appears to be a single problem, but the platforms that address it disagree on almost every design decision, starting with how they analyze workload demands. Some set CPU and memory requests from live signals, while others learn a workload’s historical pattern and provision ahead of it.

Observability for AI-Generated Code: Bridging the New Governance Gap

We are witnessing the fastest expansion of the software development lifecycle in history. Generative AI tools have turned every developer into a hyper-productive builder, and in some cases, turned non-technical team members into creators of production-bound services. But this speed comes with a hidden cost. When the volume of code grows exponentially, the surface area for failure grows with it. The real challenge of modern software engineering is not Day 1 code generation; it is Day 2 operations.

What to Look for in Code Review Platforms

Your code review tool does more than display diffs. It shapes how your team shares knowledge, catches bugs, and ships software. With AI-generated code accelerating PR volume, choosing the right code review platform is a decision that directly affects your team’s velocity. GitKraken connects PR workflows, multi-repo management, and AI-assisted review into a single developer experience platform.

You can't audit an AI model the way you audit a binary

Open up an AI model and what's actually inside is a floating array of decimal points. No one can look at that and confirm it hasn't been tampered with, doesn't contain bias, or wasn't trained on poisoned data. This video covers why that changes how you need to think about trusting a model: If you can't unpick the model itself, you have to be able to trust its origin.

The AI trust dial: from local agents to autonomous software factory

There are many conversations about the use of AI, particularly how engineering teams are using it in their coding workflows. Manual work is being replaced by agent-driven automation, and human value increasingly lies in the higher-order work: writing specs, thinking through architecture, steering the direction, exercising taste, and reviewing the output.

Shipped: Cost alerts in the Google Chat space where your team already works

If your company runs on Google Workspace, your team lives in Google Chat. That is where the standup happens and where threads turn into decisions. Cost alerts can now go there too. This is relevant because an alert only does something if it reaches people in a place where they can talk about it. Email is great for a record but not great for a reaction. An anomaly notification sitting in an inbox waits for that person to open it, decide it is real, and then go tell everybody else.