Operations | Monitoring | ITSM | DevOps | Cloud

Developer Self-Service Pipelines with Harness IDP | Harness Blog

Developer self-service pipelines fail most often at the handoff between resource provisioning and production deployment. A service catalog might let developers scaffold a new microservice in seconds, but if they still need to file tickets to wire up CI/CD, provision environments, or update deployment configurations, the value proposition collapses. The friction reappears exactly where velocity matters most: the path from code commit to running production workload.

Why Microsoft Sat on a Copilot Exploit for 233 Days

Microsoft took 233 days to patch CoSnitch — a one-click Copilot exploit that needs no click at all. And the researchers who found it never wrote an exploit. They asked Copilot to explain why the attack was impossible, and it told them how to do it. Martin Reynolds and Adam Arellano are joined by Matthew Tanner — 30 years shipping software, from NHS critical systems to national-scale financial redress — for the week in AI and software delivery.

ChatGPT Ditches Reddit AI Search Changes Explained

ChatGPT’s Reddit citations reportedly went from making up as much as 15% of its sources to essentially 0%. So what changed? We break down why Reddit is becoming less visible in AI search, how ChatGPT appears to be changing the way it finds information, and why more citations are now coming directly from documentation, help centers, and company websites. And yes — this is the same Reddit ecosystem that helped give us the infamous “put glue on your pizza” AI answer.

ChatGPT Stopped Citing Reddit - And That Matters

ChatGPT appears to have dramatically changed how it searches the web — and Reddit is suddenly showing up far less in its citations. For years, Reddit was one of ChatGPT’s most frequently cited sources, at one point accounting for as much as 15% of citations. That also created an entire industry around influencing Reddit posts in hopes of getting brands surfaced inside AI-generated answers. Now, ChatGPT appears to be shifting toward more targeted searches of official websites, documentation, and help centers instead of broadly searching the open web and pulling in Reddit discussions.

Automated Incident Response: Nobody Should Be the Scribe | Harness Blog

Automated incident response means the platform captures the timeline, key events, and decisions as an incident unfolds, instead of a human reconstructing them afterward. Runbooks fire the instant an incident opens: channel created, bridge spun up, Jira and ServiceNow tickets filed, all within seconds. The AI Scribe Agent joins the video bridge on its own and listens to chat, pulling key events out of both the talking and the typing.

Internal Developer Platform Golden Paths Guide | Harness Blog

This guide shows platform engineers how to evolve beyond basic service catalogs into golden paths that drive real developer adoption. Learn proven patterns for building Internal Developer Platforms that deliver measurable productivity gains through streamlined workflows, self-service capabilities, and developer-friendly abstractions. Your internal developer platform golden paths launched three months ago. Adoption sits at 11 percent. The service catalog has 247 entries, half of them outdated.

Continuous Delivery Excellence with Harness IDP | Harness Blog

This article explores how Harness Internal Developer Portal accelerates continuous delivery by providing self-service workflows, standardized deployment pipelines, and unified service catalogs. Discover how platform engineering teams use IDP to reduce deployment friction, improve developer velocity, and achieve operational excellence across the software delivery lifecycle. Why does achieving continuous delivery excellence feel like pushing water uphill when you already have CI/CD pipelines in place?

Measuring IDP Success: Metrics Beyond Tracking | Harness Blog

This guide explores outcome-based metrics for measuring Internal Developer Portal success without invasive developer tracking. Learn which KPIs demonstrate ROI—from deployment frequency to MTTR—while building trust and improving developer experience through privacy-respecting analytics. Your executive team wants to see measuring IDP success in numbers, but the moment you start tracking individual developer keystrokes, you've already lost the trust that makes the platform worth building.

Run Playwright Tests with Harness AI Test Automation | CI/CD + AI Failure Analysis

End-to-end testing should not slow your delivery pipeline down. But for many teams, Playwright test suites still live in disconnected jobs, produce noisy failures, and make it hard to tell whether a failed test is a real regression, a flaky test, or just another false positive. In this walkthrough, Shibam Dhar, DevRel Engineer at Harness, shows how Harness AI Test Automation helps teams run, analyse, and trigger Playwright tests directly from their software delivery workflows.