Operations | Monitoring | ITSM | DevOps | Cloud

Over the past decade, businesses have flocked to the public cloud, with the promise of faster innovation, improved scalability — and of course, cost savings. Yet for many companies, the reality of cloud migration has been a different story. CFOs are blindsided by high costs and uncontrolled spending. Meanwhile, engineering teams struggle to justify and explain their spend — often frustrated that finance doesn’t understand, even when spend is growing healthily along with the business.

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“Service outage! Help!” These words (or their variations), have preceded notable losses of millions and billions of dollars in the 21st century. From large corporations to SMBs, no one is immune to the effects of downtime – whether planned or unplanned. However, the earlier an issue is noticed, the faster it is acted upon and resolved, resulting in little or no customer impact.