Operations | Monitoring | ITSM | DevOps | Cloud

Imagine this: You’re about to talk to a new prospect. You have your pitch prepared. It’s your normal pitch deck, and it covers the full gamut of managed services—you tackle every device, maintain everything, and highlight the value of your services. You have charts, facts, and figures, and you pump yourself up with your favorite music before entering the room. They politely listen to the pitch and decide they want some time to think about it.

Introducing HighPerf, our highly scalable raw storage database that facilitates smarter analytics, faster troubleshooting, and better bandwidth management.

Robocalling is no small problem. These nuisance calls are the major source of consumer complaints, with some estimates suggesting that more than 22 billion robocalls have been made in 2021 alone – and we’re only halfway through the year.

AI-based monitoring and anomaly detection is the key to ensuring that businesses can keep pace with the high level of service required for mission-critical applications. Early, contextual detection is a basic requirement for speedy resolution. AI-based monitoring creates more visibility and provides the agility needed to mitigate the outages, blackouts, glitches and issues that do and will happen.

According to a recent Capgemini research, fewer than half (48%) of consumers feel that the connectivity services that they have today adequately meet their remote needs. Still, many CSPs openly admit that they often hear about service issues via social media and sites like Downdetector. And with the fixed/mobile convergence, a negative home broadband experience now has the potential to cause churn for CSPs’ mobile customers too.

HAProxy provides active, passive, and agent health checks. HAProxy makes your web applications highly available by spreading requests across a pool of backend servers. If one or even several servers fail, clients can still use your app as long as there are other servers still running. The caveat is, HAProxy needs to know which servers are healthy. That’s why health checks are crucial.