Operations | Monitoring | ITSM | DevOps | Cloud

In this episode of Now That’s IT, Aaron Betts shares his remarkable journey—from launching his first MSP in 2005 and losing it all during the financial crisis, to taking a corporate detour, burning out, and ultimately returning to lead Intelesys as President. Aaron opens up about the hard-earned lessons of entrepreneurship, the shift from break/fix to managed services, and how a life-altering health scare reshaped his leadership style. He shares how he's rebuilding company culture, redefining success, and guiding his MSP toward a $10M vision—all while empowering his team to think bigger.

In a world where network traffic can suddenly spike, manually sifting through flow data is often a daunting task. Kentik AI's new Cause Analysis simplifies troubleshooting by quickly identifying changes in traffic by application, IP, ASN, or service. With just a few clicks, Cause Analysis helps you compare time periods, understand traffic shifts, and detect changes in your network. Kentik: Take the hard work out of running your network.

We’re excited to talk about all the innovative updates in the 25.7 release for Cove Data Protection!

WhatsUp Gold 360 provides real-time insights into your internet connectivity to your remote sites through the use of connectors. Watch this video to learn how to create and deploy a WhatsUp Gold 360 connector to a VMware environment.

Learn how PayPal Genesis scales with HAProxy Fusion via dynamic configuration, rapid deployments, and automated service discovery for 10,000 test environments. HAProxy is the company behind HAProxy One, the world’s fastest application delivery and security platform, and HAProxy, the most widely used software load balancer. Leading platforms and cloud providers trust HAProxy to simplify, scale, and secure modern applications, APIs, and AI services in any environment.

From all of us on the SS Auvik crew, Happy! We tip our tricorne hats to ye who fend off the IT beasts each and every day!

Featuring real tales from Auvik customers!

Learn how PayPal solved multi-cloud connectivity challenges using HAProxy to build Meridian, achieving 24% latency reduction and seamless integration across AWS, GCP, and Azure with overlapping IP spaces. HAProxy is the company behind HAProxy One, the world’s fastest application delivery and security platform, and HAProxy, the most widely used software load balancer. Leading platforms and cloud providers trust HAProxy to simplify, scale, and secure modern applications, APIs, and AI services in any environment.

Learn more - https://rbbn.com

In this insightful episode, we dive deep into the real-world challenges and opportunities facing MSPs working with Microsoft 365 and related Microsoft technologies. N-able Head Nerd Joe Ferla is joined by Ben Lee, the latest to the Head Nerd team who is a seasoned Microsoft consultant with decades of experience in unified communications, Teams, Intune, and Microsoft Co-pilot. During the conversation Joe and Ben discuss the challenges MSPs and SMEs face when implement Microsoft’s powerful but often complex ecosystem.

In this episode of Uplink, we’re joined by Jay Smith, VP of Data Center Operations and Engineering at Evocative. With nearly 30 years in the industry, Jay unpacks how data centers are adapting to support AI’s massive power and cooling demands. This episode covers: Why colo is thriving in the AI era Liquid cooling and rear-door heat exchangers Powering 275kW racks and beyond How AI inference is shifting compute to the edge Career opportunities in infrastructure without a degree.

HAProxy is the company behind HAProxy One, the world’s fastest application delivery and security platform, and HAProxy, the most widely used software load balancer. Leading platforms and cloud providers trust HAProxy to simplify, scale, and secure modern applications, APIs, and AI services in any environment.

HAProxy is the company behind HAProxy One, the world’s fastest application delivery and security platform, and HAProxy, the most widely used software load balancer. Leading platforms and cloud providers trust HAProxy to simplify, scale, and secure modern applications, APIs, and AI services in any environment.

HAProxy is the company behind HAProxy One, the world’s fastest application delivery and security platform, and HAProxy, the most widely used software load balancer. Leading platforms and cloud providers trust HAProxy to simplify, scale, and secure modern applications, APIs, and AI services in any environment.

Watch this on-demand webinar to discover how modern UEM transforms IT and security operations by bringing everything together on one centralized platform. Learn core UEM concepts, see how automation saves time and reduces errors, and watch a live demo showcasing real UEM capabilities in action. Perfect for IT professionals looking to streamline workflows, strengthen cyber resiliency, and boost productivity from a single unified solution.

s consumers continue to shift away from traditional cable broadcasting towards streaming video services such as Netflix, Disney+, Hulu, and Paramount+, this will continue to drive the demand for robust middle mile solutions. This growth in data traffic demands not only enhance rural provider’s Internet infrastructure but also fortify their needs for data center interconnectivity (DCI) to metropolitan hubs. In this context, rural markets require connectivity solutions that can support 100G and even 400G connections to efficiently handle rising bandwidth needs tied to cloud applications and content delivery networks.

Insights Lisbon registration - https://cvent.me/E1Gr2P

Breaches of online privacy have become a serious issue in any IT environment, which is why a VPN is a handy tool to secure your digital footprint. In this video, we’ll show you how to set up a VPN through a complete step-by-step guide. Chapters: Introduction 00:01 What is a VPN 00:22 Why should you use a VPN 00:43 How to set up a VPN 01:12 Troubleshooting VPN issues0 1:44.

Many cyber threats - like phishing, ransomware, and shadow IT - start at the domain layer. But too many security stacks only respond once the damage is done. In this on-demand webinar, Mikey Pruitt, Partner Evangelist at DNSFilter, shares insights, practical examples, and a live demo to show why DNS-layer protection is no longer optional - especially for MSPs and IT teams. Watch as Mikey breaks down.

Explore an overview of our Security Masterclass series led by Stefanie Hammond, designed to help MSPs and IT professionals understand today’s evolving cyber threats and how to address them effectively. This video highlights two key sessions: Ideal for teams looking to deepen their cybersecurity knowledge or organizations aiming to enhance their security offerings with clear, practical guidance.

Most IT and security professionals have heard of threat hunting – but few have seen it in action or fully understand how it works in the real world. That’s about to change. In this on demand webinar, Jim Waggoner and Kevin O’Connor guide you through a hands-on threat hunting session, showing how they identify, investigate, and surface hidden threats across cloud and endpoint environments. You’ll learn.

in this episode of our Getting Started With Catchpoint series, Leon walks you through setting up a traceroute test. He covers the various options - the type of traceroute, thresholds, etc and even touches on what you can do with the test data once it's being collected - from smartboards to alerts and beyond.

This video explains how to use filters in WhatsUp Gold Log Management to gather and view only the log data that you’re interested in. You’ll learn about report filters as well as the new ingestion filters introduced in WhatsUp Gold version 25.0.

Efficient network monitoring starts with visibility and control. The latest release of Progress WhatsUp Gold 2025.0 will help you stay ahead of issues and maintain a healthy, secure network. Join our upcoming session to explore how the newest enhancements simplify monitoring, improve workflows, and provide deeper insights into your infrastructure.

Ever feel like your network is punishing you for sticking to old ways? Get a look at what happens when network teams rely on outdated tools. Watch as our "experts" face the consequences of ignoring real-time insights, manual correlation, and constant guessing games.

The future of your network isn't a distant dream—it's here.

Modern cyberattacks aren’t just technical—they’re personal. And Rob Shapland knows how to exploit the human element better than anyone. In this episode, Chris Massey sits down with Rob to unpack the wild world of social engineering—from sneaking into corporate offices disguised as a delivery driver to using AI voice clones to bypass MFA. With over 200 successful break-ins (all authorized, of course), Rob shares what IT leaders and MSPs are still getting wrong—and how to fix it.

Jason Murphy, Head Nerd at N-able, walks you through the latest features released in 2025.3 Audit Log Expansion – Now track Discovery Job creation and edits via Syslog Improved Session Enforcement – Auto-invalidate sessions when SSO configurations change Device Import Safeguards – Warnings for discovery pre-check failures Duplicate MAC Filtering – New UI for managing reused MACs in discovery CMMC Progress – Continued development for DoD-aligned, on-prem environments.

Ever stumble into something amazing? That’s how many people end up in tech — by following curiosity. In this TechPod snippet, we talk about the unexpected paths into technology, security, and education.

In a perfect leaf-spine network, traffic evenly spreads across all links. But reality is often different, leaving costly, idle paths hidden in your data center fabric. Kentik's Phil Gervasi demonstrates how Kentik's network intelligence platform helps engineers quickly identify and address these underutilized paths. With powerful visualizations, detailed telemetry analysis, and customizable alerts integrated into your ticketing systems, Kentik makes it easy to spot persistent traffic imbalances, troubleshoot ECMP issues, and optimize your infrastructure.

It’s no longer enough for a site to just be available; it had to be fast. If the experience lags, your customers will bounce within seconds. The consequences scale fast: business stops and revenue disappears. You need to monitor performance across the full delivery chain because speed is what keeps users engaged.

What happens when an entire region rethinks its digital future? In this episode of Uplink, Gabriel Del Campo, VP of Data Center, Security & Cloud at Cirion Technologies, joins host Michael Reid to explore how Latin America is transforming into a global tech player. From sustainable energy and AI-optimized data centers to regional regulatory reform, LATAM is moving fast - and with intention. This episode dives into the tech trends shaping the continent and what they mean for global cloud infrastructure, investment, and connectivity.

Watch this video to learn about the features included in version 2025.0 of WhatsUp Gold.

Watch this video to learn how you can discover and monitor your SSL certificates using the new features available in WhatsUp Gold version 25.0.

Keeping critical services running smoothly starts with visibility, and that begins at the port level. Whether you're managing a lean environment or a complex network infrastructure, knowing which ports are active, listening, or down can make or break your response time. In this video, we walk through how to fully configure port discovery and monitoring in SL1. You'll learn how to track availability, respond to port failures with automated alerts, and ensure your systems are always one step ahead of potential issues.

Network intelligence brings the power of AI and the wealth of insight we find in all the data we collect from our networks on premises and in the cloud. And with Journeys, Kentik AI provides relevant, actionable insight to network operations and enables a natural, easy way to interrogate data at scale and with confidence.

New to N‑sight or looking to optimize your setup? In this on-demand webinar, we walk through how to deploy, configure, and manage your N‑sight environment from day one. Learn practical steps for onboarding, automation, and scalable management—perfect for MSPs and IT pros ready to streamline their operations.

We’re excited to talk about all the innovative updates in the 25.6 release for Cove Data Protection! This release focuses on improving Ease of Use, Recovery Reliability, Microsoft 365 Backup and Recovery, and Linux System State Support - enhancing your peace of mind and cyber resilience.