Operations | Monitoring | ITSM | DevOps | Cloud

In this conversation, Dave MacKinnon, Chief Security Officer at N-able, talks to Pete Roythorne about Managed Detection and Response (MDR) and its relevance for MSPs. They explore the differences between MDR and other technologies, the benefits of MDR for MSPs, and the cost effectiveness of implementing MDR. Dave highlights the challenges of building a Security Operations Center (SOC) and emphasizes the importance of technology selection and effective threat detection in MDR.

Check out the new two-way chat functionality for Mac devices with N-able Head Nerd Joe Ferla. This powerful new feature allows technicians to communicate seamlessly with end users while performing remote background work, ensuring minimal disruption and maximum productivity. Stay tuned as Joe walks you through the steps to use this feature and highlights its benefits for your daily service delivery.

Tired of end-user complaints about VoIP call quality? Learn how SolarWinds VoIP & Network Quality Manager monitors WAN performance of your remote sites by tracking key edge-to-edge router and VoIP call paths to ensure call quality using Cisco IP SLA technology that can be used standalone or integrated seamlessly with Network Performance Monitor. VoIP & Network Quality Manager correlates call detail records (CDRs) with Cisco IP SLA Operations, and delivers VoIP call statistics for VoIP troubleshooting through a highly intuitive web interface that offers point-and-click simplicity and easy access to call performance statistics.

Welcome to the debut episode of Kentik Close-Up! Join Leon Adato and special guests Greg Villain and Lauren Basile as they dive deep into PeeringDB, the essential public address book for network interconnection. Discover how Kentik integrates PeeringDB to enhance network performance, reduce costs, and optimize connectivity. Learn the ins and outs of peering strategies, and see how Kentik's innovative solutions simplify complex network management tasks. Don’t miss this informative first episode of Kentik Close-Up!

This webinar explores the critical role network observability plays in hybrid-cloud environments and the multifaceted benefits it provides.

Discover how Catchpoint’s Internet Stack Map can transform your digital service monitoring! Features.

The shift from traditional data centers to the cloud is not just inevitable but imperative. As your network gets more distributed and complex and outside your control, your monitoring needs change. Monitoring from your users' perspective has never been so important, and you need an Internet Performance Monitoring platform that gives you visibility into the full user journey.

Join Paul Kelly from the N-able Head Nerds as he showcases the latest enhancements to the filtering options in N-central. Filters are a vital tool for MSPs, enabling the creation of device groups for targeted rules, feature deployments, and automation. In this video, you'll learn how to navigate and utilize these new filter capabilities to streamline your IT management processes. Key topics include.

An in-depth keynote conversation from N-able's Empower Conference in Frisco, Texas, featuring cybersecurity experts Chris Krebs and David MacKinnon. Moderated by David Weeks, this discussion dives into the latest trends in cybersecurity, the evolving threat landscape for Managed Service Providers (MSPs), and practical advice on building resilient security strategies. Learn how to navigate ransomware threats, understand regulatory impacts, and prepare your organization for future challenges.

In this episode, Leon Adato dives into the latest updates in the Kentik network observability platform, including exciting new AI features, a handy dashboard management tool, and a comprehensive guide to migrating to Kentik NMS. Discover how Kentik Journeys integrates with the Kentik Knowledgebase, explore enhanced DDoS attack defenses, and learn how synthetic testing can keep your network running smoothly.

Are traditional Application Performance Monitoring (APM) tools holding you back? Discover how Catchpoint's Internet Performance Monitoring (IPM) can transform your approach to digital experience monitoring and unlock true resilience. In this video, we delve into the limitations of APM and how IPM addresses these challenges by providing comprehensive visibility across the entire Internet stack, from backend infrastructure to end-user experience.

Leverage Progress Flowmon and Dell PowerScale integration to detect threat actor presence early and to respond by prohibiting access to the data stored on PowerScale.

Watch our webinar and learn how to find backups or file transfers running during peak load periods.

Explore the reasons behind the decline in global channel M&A activity in 2023 and the increasing number of buyers compared to sellers in this conversation with Matt Takhar, Business Development Director at N-able. Takhar also delves into the factors driving M&A, such as the need for strategic fit and expansion into new markets. The conversation highlights two key models for structuring MSP acquisitions: the centralized model, where the acquired MSP is consolidated into the buyer's brand, and the decentralized model, where the acquired MSP retains its own brand but receives support from the buyer. The pros and cons of each model are discussed, along with the importance of due diligence for both buyers and sellers.

Watch this video to learn what port exhaustion is, and how to diagnose and address it on your WhatsUp Gold server. Find more information on WhatsUp Gold: For all your Community news, technical content, and access to all things WhatsUp Gold check out our Community Hub. You'll also find our Forum for questions about our platform and sharing with other Community users.

Navigating the complexities of hybrid and multicloud environments can be daunting, but Kentik Cloud is here to help. In this video, we explore how Kentik's unified platform provides engineers with comprehensive visibility across hybrid and multicloud landscapes. Learn how Kentik ingests and visualizes data from various sources including public clouds, SaaS providers, private data centers, and more. See how you can drill down from a high-level overview to granular details such as specific IP addresses, VPC traffic, and performance metrics.

In this revealing episode of "Now That's IT," Luis Giraldo, Chief Experience Officer at ScalePad, shares his unique journey from a world-class musician to a revered MSP advocate, discussing cthe pivotal transitions and decisions that shaped his career and how his background in music provided a rhythmic foundation for his innovative approach to MSP advocacy.

Kentik's Leon Adato condenses our NMS (Network Monitoring System) Migration Guide into less than one minute.

This video explains the most common reasons why WhatsUp Gold may not have assigned the role, sub role, or monitor that you would normally expect for a device in your monitored network.

Proactively manage and address network challenges, reduce downtime and enhance overall operational efficiency. OpsRamp, a Hewlett Packard Enterprise company, provides a comprehensive IT operations management platform that includes powerful network observability capabilities to ensure the performance, reliability, and security of network infrastructure.

Explore key strategies to secure organizational buy-in for network transformations. Hosted by CIO's Jim Malone with insights from Kentik's Josh Mayfield and Chris O'Brien, this session delves into practical approaches to ensure your network projects align with broader business objectives. Learn how to identify crucial programs, communicate effectively with stakeholders, and leverage network dependencies to advocate for networking resources and support. Whether you're a network engineer or IT leader, these insights will empower you to drive successful changes within your organization.

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Kentik's Josh Mayfield and Phil Gervasi dive into the essential steps and strategies for transitioning from traditional network management systems to more advanced, future-ready solutions. Learn how to update your network monitoring tools to adapt to the evolving demands of modern networks, understand the importance of streaming telemetry over SNMP, and get insights on leveraging new telemetry protocols. Whether you're looking to update your network's infrastructure or simply curious about the latest in network monitoring technology, this webinar is packed with valuable insights and practical advice.

Joe Ferla, N-able Head Nerd, explains the new features added onto the RMM in May 2024.

As more apps and services are moved to the cloud, network operations teams can lose visibility yet are still responsible for solving issues when they occur. There is no need to suffer from cloud blind spots. Active monitoring across end-to-end network paths can help clear the skies and network operations teams can regain visibility both to and through the cloud, including multi-cloud architectures.

User expectations are higher than ever, achieving faster Mean Time to Detect (MTTD) and Mean Time to Recover (MTTR) is non-negotiable. In this master class, we explore how the foundational elements of reachability, availability, performance, and reliability form the pillars of Internet Resilience, and how proactive IPM can contribute to early incident detection and resolution. Through real-world examples and practical insights, you'll gain a deeper understanding of how IPM can optimize your digital services and mitigate potential disruptions.

Watch this video to learn how you can use the WhatsUp Gold SNMP MIB Walker to identify and monitor the configuration and status information stored on your SNMP-enabled devices. You’ll also learn to troubleshoot missing credentials and other issues that can prevent you from reading a MIB file.