Operations | Monitoring | ITSM | DevOps | Cloud

NicheStack is a TCP/IP network stack commonly used in millions of Operational Technology (OT) devices around the world, including in critical infrastructure such as manufacturing plants, power generation/transmission/distribution, water treatment, and more. JFrog’s security research team (formerly Vdoo), together with Forescout Research Labs, recently discovered 14 new security vulnerabilities affecting the NicheStack TCP/IP stack.

As we all know, the pandemic changed everything, from the way we shopped to the way we received healthcare. It introduced a whole new way to interact with healthcare professionals for yearly check-ups, consultations, and more. The pandemic also put the network in the spotlight as a critical method to deliver reliable applications experiences. All, if not most medical professionals used the telehealth application as one of the only ways to provide quality patient care.

Managed services providers (MSPs) juggle a lot of responsibilities. They have to address rapidly changing customer demands while still providing high-quality service, managing increasingly complex environments, evolving their service offerings, and much moreyou’re your business scales, it’s hard to accomplish these goals without the help of professional services automation (PSA) software.

For many CSPs, increasingly complex networks and immature technological solutions result in a typically long time to the detection and resolution of incidents that impact the customer experience, the brand’s reputation, and the bottom line. With RAN, Mobile and IP core, transport and applications and dozens of other integrated components, the network is one of the most complex areas to monitor.

As managed services provider (MSP) technicians know, remote access gives an authorized user the ability to enter another user’s computer or network through a network connection. This access is often established via a remote desktop protocol (RDP), which is a network communications protocol from Microsoft® that is specifically designed for remote management.

Many companies are continuously modernizing their infrastructure – but there is no standard way for the perfect IT infrastructure. Still, hybrid architectures have become the status quo in enterprises. Almost all organizations have migrated at least parts of their assets to the cloud or run applications as cloud services. At the same time, businesses want to dovetail their IT architecture with software development and are therefore embracing dynamic infrastructures. ‍

The global pandemic continues to fluctuate, but the reliance on IT services and teams to support service continuity in the public sector remains steady. To ensure network operations continue running at peak performance, there are several actions government IT teams can take to consistently maintain a network architecture capable of supporting a remote workforce. IT tools like support tickets and the IT service desk directly support end users and organizational goals.