Operations | Monitoring | ITSM | DevOps | Cloud

Get a practical look at how Australian government IT leaders can future-proof infrastructure with flexible, sovereign-aligned connectivity. This blog was originally published on PublicSectorNetwork.com.au on 11th June 2025 and republished with permission. As digital transformation accelerates across the public sector, Australian government agencies face a complex challenge: how to modernize IT infrastructure while safeguarding sovereignty, strengthening security, and maintaining compliance.

Kentik CEO and co-founder Avi Freedman explains why observability is not enough in the age of AI.

It’s 2 AM. Your phone buzzes. A critical server’s CPU is maxing out again. But this time, the issue isn’t just high usage. It’s heat. As a network admin, you’re trained to monitor traffic patterns, patch vulnerabilities, and respond to performance slowdowns. But high CPU temperature? That’s the silent system killer many still underestimate. Without a proactive plan, it can knock out performance, rack up hardware costs, and shorten the lifespan of your infrastructure.

For telecommunications firms (telcos), the race is on. If these organizations are to rise to meet their top challenges and growth objectives, transformation is a must. Those who make this move most rapidly will be best positioned for sustained success. Today, telcos face several significant challenges, which are creating fundamental disruption: Telcos need to transform to contend with these shifts.